Artículo
Uncontrolled counter-knowledge: its effects onknowledge management corridors
Autor/es | Martelo-Landroguez, Silvia
Cegarra Navarro, Juan-Gabriel Cepeda-Carrión, Gabriel |
Departamento | Universidad de Sevilla. Departamento de Administración de Empresas y Comercialización e Investigación de Mercados (Marketing) |
Fecha de publicación | 2019 |
Fecha de depósito | 2019-06-18 |
Publicado en |
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Resumen | Disinformation and misconceptions based on unverified information (e.g., hoaxes, exaggera-tions, or gossip) is what is called“counter-knowledge”. Knowledge management corridorsestablish a framework for relationships between ... Disinformation and misconceptions based on unverified information (e.g., hoaxes, exaggera-tions, or gossip) is what is called“counter-knowledge”. Knowledge management corridorsestablish a framework for relationships between the external and internal knowledge pro-cesses to enhance organisational performance. This study proposes three knowledge man-agement processes (i.e., realised absorptive capacity, organisational memory, and knowledgeapplication) as those that constitute such critical corridors. The analysis of the role ofuncontrolled counter-knowledge in the relationship between those knowledge managementprocesses is the value of this paper. Hypotheses were tested using a SEM approach based oncomposites (PLS-SEM). Data were collected from 151 branch-office managers belonging tothe Spanish banking industry. The results show that counter-knowledge is only related torealised absorptive capacity and knowledge application, being the influence negative. Thelink between counter-knowledge and the other two constructs (i.e., organisational memoryand organisational performance) provides surprising results being statistically insignificant. |
Identificador del proyecto | CO2013-49352-EXP |
Cita | Martelo-Landroguez, S., Cegarra Navarro, J. y Cepeda-Carrión, G. (2019). Uncontrolled counter-knowledge: its effects onknowledge management corridors. Knowledge Management Research and Practice, 17 (2), 203-212. |
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Uncontrolled_counter_knowledge.pdf | 347.7Kb | [PDF] | Ver/ | |