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Mostrando ítems 1-10 de 12
Artículo
Measuring Performance in Knowledge Intensive Processes
(ACM Digital Library, 2019)
Knowledge-Intensive Processes (KIPs) are processes whose execution is heavily dependent on knowledge workers performing various interconnected knowledge-intensive decision-making tasks. Among other characteristics, KIPs ...
Ponencia
Productivity Challenges in Digital Transformation and its Implications for Workstream Collaboration Tools.
(University of Hawai'i, 2021)
Digital transformation has brought an unprecedented pace of change and a huge amount of information available for businesses. At the same time, it has also created a number of difficulties for knowledge workers that ...
Ponencia
On the Relationships between Decision Management and Performance Measurement
(Springer, 2018)
Decision management is of utmost importance for the achievement of strategic and operational goals in any organisational context. Therefore, decisions should be considered as first-class citizens that need to be modelled, ...
Ponencia
Design Patterns for Board-Based Collaborative Work Management Tools
(Springer, 2021)
Board-based software tools for managing collaborative work (e.g. Trello or Microsoft Planner) are highly configurable information systems. Their structure is based on boards that contain cards organized in lists. This ...
Artículo
Specification and Automated Design-Time Analysis of the Business Process Human Resource Perspective
(Elsevier, 2015)
The human resource perspective of a business process is concerned with the relation between the activities of a process and the actors who take part in them. Unlike other process perspectives, such as control flow, for ...
Ponencia
Narrowing the Business-IT Gap in Process Performance Measurement
(Springer, 2016)
To determine whether strategic goals are met, organizations must monitor how their business processes perform. Process Performance Indicators (PPIs) are used to specify relevant performance requirements. The formulation ...
Ponencia
On the Calculation of Process Performance Indicators
(Asociación de Ingeniería del Software y Tecnologías de Desarrollo de Software (SISTEDES), 2015)
Performance calculation is a key factor to match corporate goals between different partners in process execution. However, although, a number of standards protocols and languages have recently emerged to support business ...
Ponencia
Enriching Decision Making with Data-Based Thresholds of Process-Related KPIs
(Springer, 2017)
The continuous performance improvement of business processes usually involves the definition of a set of process performance indicators (PPIs) with their target values. These PPIs can be classified into lag PPIs, which ...
Artículo
Modeling Variability in the Performance Perspective of Business Processes
(IEEE Computer Society, 2021)
The modeling and management of business processes often leads to the definition of several variants of the same process. This variability can be reflected in different process perspectives such as control-flow, data, ...
Ponencia
Towards Defining Data-Based Thresholds for Process-Related KPIs
(Sociedad de Ingeniería de Software y Tecnologías de Desarrollo de Software (SISTEDES), 2015)
The definition of process-related key performance indica tors (KPIs) is a key part of performance measurement and one of the most challenging because of the lack of one best way to define business applicable KPIs that are ...