Buscar
Mostrando ítems 11-20 de 20
Ponencia
Narrowing the Business-IT Gap in Process Performance Measurement
(Springer, 2016)
To determine whether strategic goals are met, organizations must monitor how their business processes perform. Process Performance Indicators (PPIs) are used to specify relevant performance requirements. The formulation ...
Ponencia
Devising an SLA-Aware Methodology to Improve Process Performance
(Asociación de Ingeniería del Software y Tecnologías de Desarrollo de Software (SISTEDES), 2017)
Aiming to be as competitive as possible, organisations are always pursuing to improve their business processes applying corrective actions when needed. However, the actual analysis and decision mak ing for those actions ...
Ponencia
Towards a general architecture for predictive monitoring of business processes
(Asociación de Ingeniería del Software y Tecnologías de Desarrollo de Software (SISTEDES), 2016)
Process mining allows the extraction of useful information from event logs and historical data of business processes. This informa tion will improve the performance of these processes and is generally obtained after they ...
Ponencia
A hybrid reliability metric for SLA predictive monitoring
(Association for Computing Machinery (ACM), 2019)
Modern SLA management includes SLA prediction based on data collected during service operations. Besides overall accuracy of a prediction model, decision makers should be able to measure the reliability of individual ...
Ponencia
On the Calculation of Process Performance Indicators
(Asociación de Ingeniería del Software y Tecnologías de Desarrollo de Software (SISTEDES), 2015)
Performance calculation is a key factor to match corporate goals between different partners in process execution. However, although, a number of standards protocols and languages have recently emerged to support business ...
Artículo
Specifying Compensations with WS-Agreement
(IEEE Computer Society, 2017)
During the last years the use of service level agreements (SLA) is rising uncontrollably to describe the rights and obligations of parties involved in service provisioning (typically the service consumer and the service ...
Ponencia
Enriching Decision Making with Data-Based Thresholds of Process-Related KPIs
(Springer, 2017)
The continuous performance improvement of business processes usually involves the definition of a set of process performance indicators (PPIs) with their target values. These PPIs can be classified into lag PPIs, which ...
Ponencia
Supporting Compensations with WS-greement
(Universidad de Salamanca, 2016)
During the last years the use of service level agreements (SLA) is rising uncontrollably to describe the rights and obligations of parties involved in service provisioning (typically the service consumer and the service ...
Ponencia
Towards Defining Data-Based Thresholds for Process-Related KPIs
(Sociedad de Ingeniería de Software y Tecnologías de Desarrollo de Software (SISTEDES), 2015)
The definition of process-related key performance indica tors (KPIs) is a key part of performance measurement and one of the most challenging because of the lack of one best way to define business applicable KPIs that are ...
Artículo
Predictive Monitoring of Business Processes: A Survey
(IEEE Computer Society, 2018)
Nowadays, process mining is becoming a growing area of interest in business process management (BPM). Process mining consists in the extraction of information from the event logs of a business process. From this information, ...