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Antecedents and consequences of knowledge management perfomance. the role of IT infrastructure.


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dc.creator Roldán, José L. es
dc.creator Real, Juan C. es
dc.creator Sánchez Ceballos, Silvia es 2019-05-20T07:40:20Z 2019-05-20T07:40:20Z 2018
dc.identifier.citation Roldán, J.L., Real, J.C. y Sánchez Ceballos, S. (2018). Antecedents and consequences of knowledge management perfomance. the role of IT infrastructure.. Intangible Capital, 14 (4), 518-535.
dc.identifier.issn 1697-9818 es
dc.description.abstract Purpose: In this paper, we assess the role of knowledge management (KM) practices as a key antecedent of KM performance. Also, we examine how information technology (IT) infrastructure is used as a driver of KM performance, organizational performance and innovation. In addition, the effects of IT infrastructure can be indirect. Specifically, we show that KM performance is a mediator between, on the one hand, IT infrastructure and, on the other hand, organizational performance and innovation. Design/methodology: Applying Partial Least Squares (PLS), a composite-based structural equation modeling, we have carried out a study among a sample of 82 Andalusian technology-intensive innovative companies adopting both a confirmatory and predictive purposes. Findings: First, both IT infrastructure and KM practices are key drivers of KM performance. Second, KM performance shows a significant direct impact on business performance and innovation outcomes. Third, the influence of IT infrastructure on business performance and innovation outcomes is not direct but indirect through KM performance. Finally, the model shows good fit values and appropriate predictive power to predict new observations of KM performance and organizational performance. Practical implications: This research provides insights for why some firms may not be realizing benefits from investing in IT infrastructure. KM performance is strongly needed for the successful implementation of IT infrastructure in the organizations. Originality/value: This study has a double research purpose, confirmatory and predictive. In this vein, it applies new PLS developments focused on the goodness of fit as well as on the predictive performance of the model. The findings are important for practitioners and researchers because this study makes a contribution to the literature on KM by supporting the perspective that the business and organizational performance are functions of the KM performance, a complementary resource through which the value of IT infrastructure is enhanced. es
dc.format application/pdf es
dc.language.iso eng es
dc.publisher Intangible Capital es
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 Internacional *
dc.rights.uri *
dc.subject Knowledge management performance es
dc.subject IT infrastructure es
dc.subject Innovation es
dc.subject Knowledge management practices es
dc.subject Organizational performance es
dc.subject Partial Least Squares (PLS) es
dc.subject Predictive performance es
dc.title Antecedents and consequences of knowledge management perfomance. the role of IT infrastructure. es
dc.type info:eu-repo/semantics/article es
dc.type.version info:eu-repo/semantics/publishedVersion es
dc.rights.accessrights info:eu-repo/semantics/openAccess es
dc.contributor.affiliation Universidad de Sevilla. Departamento de Administración de Empresas y Comercialización e Investigación de Mercados (Marketing) es
dc.identifier.doi 10.3926/ic.1074 es
idus.format.extent 17 p. es
dc.journaltitle Intangible Capital es
dc.publication.volumen 14 es
dc.publication.issue 4 es
dc.publication.initialPage 518 es
dc.publication.endPage 535 es
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