Evolution of digital transformation in SMEs management through a bibliometric analysis

Abstract

This document performs a systematic review of the literature and bibliometrics on the orientation of digital transformation (DT) in the organizational and management processes of small and medium-sized enterprises (SMEs) in the 2015–2022 period. For this analysis, the bibliometrix and biblioshiny software packages have been used to perform the data extraction and quantitative analysis of the research articles, obtained from the Web of Science (WOS) and Scopus databases. 311 articles related to DT in SMEs were identified as the most represen- tative publications of the subject to be analyzed. The results show that there is a clear orientation of DT to modify organizational processes in SMEs so that they are more agile and are thus able to respond to the sudden changes that originate in the markets. The elements that delimit DT in this study are the digital technologies to imple- ment, the strategies to follow and the digital capabilities. Finally, the main limitations, problems and gaps in the research are presented.