Article
Lean management in hotels: Where we are and where we might go
Author/s | Perdomo Verdecia, Vladimir
Sacristán Díaz, Macarena Garrido-Vega, Pedro |
Department | Universidad de Sevilla. Departamento de Economía Financiera y Dirección de Operaciones |
Publication Date | 2022 |
Deposit Date | 2022-07-14 |
Published in |
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Awards | Premio Trimestral Publicación Científica Destacada de la US. Facultad de Ciencias Económicas y Empresariales |
Abstract | Given the successful implementation of Lean Management (LM) in other service industries and its potential benefits for hospitality, this study aims to pursue two specific goals: 1) to offer an overview of LM research in ... Given the successful implementation of Lean Management (LM) in other service industries and its potential benefits for hospitality, this study aims to pursue two specific goals: 1) to offer an overview of LM research in the hospitality industry; 2) to detect and propose LM research lines in this sector. The research methodology chosen for these goals is a systematic literature review based on a structured, transparent, replicable multistage process. Thirty-six references have been found, which indicates the paucity of research studies in this field. The use of LM tools in hotels seems to be very limited, with VSM and the 5S applications standing out. Reference analysis clearly shows that much more research is required on specific applications in many hotel activities and some under-reported practices. |
Citation | Perdomo Verdecia, V., Sacristán Díaz, M. y Garrido-Vega, P., (2022). Lean management in hotels: Where we are and where we might go. International Journal of Hospitality Management, 104, 1-15. |
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