dc.creator | Río Ortega, Adela del | es |
dc.creator | García, Félix | es |
dc.creator | Resinas Arias de Reyna, Manuel | es |
dc.creator | Weber, Elmar | es |
dc.creator | Ruiz, Francisco | es |
dc.creator | Ruiz Cortés, Antonio | es |
dc.date.accessioned | 2022-03-17T11:51:13Z | |
dc.date.available | 2022-03-17T11:51:13Z | |
dc.date.issued | 2017 | |
dc.identifier.citation | Río Ortega, A.d., García, F., Resinas Arias de Reyna, M., Weber, E., Ruiz, F. y Ruiz Cortés, A. (2017). Enriching Decision Making with Data-Based Thresholds of Process-Related KPIs. En CAiSE 2017 : 29th International Conference on Advanced Information Systems Engineering (193-209), Essen, Germany: Springer. | |
dc.identifier.isbn | 978-3-319-59535-1 | es |
dc.identifier.issn | 0302-9743 | es |
dc.identifier.uri | https://hdl.handle.net/11441/130959 | |
dc.description.abstract | The continuous performance improvement of business processes usually involves the definition of a set of process performance indicators (PPIs) with their target values. These PPIs can be classified into lag PPIs, which establish a goal that the organization is trying to achieve, though are not directly influenceable by process performers, and lead PPIs, which are influenceable by process performers and have a predictable impact on the lag indicator. Determining thresholds for lead PPIs that enable the fulfillment of the related lag PPI is a key task, which is usually done based on the experience and intuition of the process owners. However, the amount and nature of currently available data make it possible for data-driven decisions to be made in this regard. This paper proposes a method that applies statistical techniques for thresholds determination successfully employed in other domains. Its applicability has been evaluated in a real case study, where data from more than a thousand process executions was used. | es |
dc.description.sponsorship | European Union Horizon 2020 No. 645751 (RISE BPM) | es |
dc.description.sponsorship | Junta de Andalucía P12–TIC-1867 | es |
dc.description.sponsorship | Ministerio de Economía y Competitividad BELI (TIN2015-70560-R) | es |
dc.description.sponsorship | Junta de Castilla-La Mancha PEII-2014-050-P (INGENIOSO) | es |
dc.format | application/pdf | es |
dc.format.extent | 17 | es |
dc.language.iso | eng | es |
dc.publisher | Springer | es |
dc.relation.ispartof | CAiSE 2017 : 29th International Conference on Advanced Information Systems Engineering (2017), pp. 193-209. | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internacional | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | Thresholds | es |
dc.subject | Process-related KPIs | es |
dc.subject | Process performance indicators | es |
dc.subject | Case study | es |
dc.subject | Decision Making | es |
dc.subject | Decision Support | es |
dc.title | Enriching Decision Making with Data-Based Thresholds of Process-Related KPIs | es |
dc.type | info:eu-repo/semantics/conferenceObject | es |
dc.type.version | info:eu-repo/semantics/submittedVersion | es |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | es |
dc.contributor.affiliation | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos | es |
dc.relation.projectID | No. 645751 (RISE BPM) | es |
dc.relation.projectID | P12–TIC-1867 | es |
dc.relation.projectID | BELI (TIN2015-70560-R) | es |
dc.relation.projectID | PEII-2014-050-P (INGENIOSO) | es |
dc.relation.publisherversion | https://link.springer.com/chapter/10.1007/978-3-319-59536-8_13 | es |
dc.identifier.doi | 10.1007/978-3-319-59536-8_13 | es |
dc.contributor.group | Universidad de Sevilla. TIC205: Ingeniería del Software Aplicada | es |
dc.publication.initialPage | 193 | es |
dc.publication.endPage | 209 | es |
dc.eventtitle | CAiSE 2017 : 29th International Conference on Advanced Information Systems Engineering | es |
dc.eventinstitution | Essen, Germany | es |
dc.relation.publicationplace | Cham, Switzerland | es |
dc.contributor.funder | European Union (UE). H2020 | es |
dc.contributor.funder | Junta de Andalucía | es |
dc.contributor.funder | Ministerio de Economía y Competitividad (MINECO). España | es |
dc.contributor.funder | Junta de Castilla-La Mancha | es |