Browsing Artículos (Administración de Empresas y Comercialización e Investigación de Mercados(Marketing)) by Subject "Banking industry"
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Article
Absorptive capacity and value in the banking industry: A multiple mediation model
(Elsevier, 2016)Firms continually look new ways to get the best results. This study focuses on the relationship between absorptive capacity ...
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Article
Managing knowledge to create customer service value
(Emerald, 2016)Purpose – The purpose of this paper is to contribute to the services management literature by identifying a sequence of ...