Buscar
Mostrando ítems 1-7 de 7
Artículo
Measuring Performance in Knowledge Intensive Processes
(ACM Digital Library, 2019)
Knowledge-Intensive Processes (KIPs) are processes whose execution is heavily dependent on knowledge workers performing various interconnected knowledge-intensive decision-making tasks. Among other characteristics, KIPs ...
Ponencia
On the Relationships between Decision Management and Performance Measurement
(Springer, 2018)
Decision management is of utmost importance for the achievement of strategic and operational goals in any organisational context. Therefore, decisions should be considered as first-class citizens that need to be modelled, ...
Artículo
Specification and Automated Design-Time Analysis of the Business Process Human Resource Perspective
(Elsevier, 2015)
The human resource perspective of a business process is concerned with the relation between the activities of a process and the actors who take part in them. Unlike other process perspectives, such as control flow, for ...
Ponencia
Narrowing the Business-IT Gap in Process Performance Measurement
(Springer, 2016)
To determine whether strategic goals are met, organizations must monitor how their business processes perform. Process Performance Indicators (PPIs) are used to specify relevant performance requirements. The formulation ...
Ponencia
On the Calculation of Process Performance Indicators
(Asociación de Ingeniería del Software y Tecnologías de Desarrollo de Software (SISTEDES), 2015)
Performance calculation is a key factor to match corporate goals between different partners in process execution. However, although, a number of standards protocols and languages have recently emerged to support business ...
Ponencia
Enriching Decision Making with Data-Based Thresholds of Process-Related KPIs
(Springer, 2017)
The continuous performance improvement of business processes usually involves the definition of a set of process performance indicators (PPIs) with their target values. These PPIs can be classified into lag PPIs, which ...
Ponencia
Towards Defining Data-Based Thresholds for Process-Related KPIs
(Sociedad de Ingeniería de Software y Tecnologías de Desarrollo de Software (SISTEDES), 2015)
The definition of process-related key performance indica tors (KPIs) is a key part of performance measurement and one of the most challenging because of the lack of one best way to define business applicable KPIs that are ...