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The role of psychological capital and intragroup conflict on employees' burnout and quality of service: A multilevel approach

 

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Opened Access The role of psychological capital and intragroup conflict on employees' burnout and quality of service: A multilevel approach
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Author: León Pérez, José María
Antino, Mirko
León Rubio, José María
Department: Universidad de Sevilla. Departamento de Psicología Social
Date: 2016
Published in: Frontiers in Psychology, 7
Document type: Article
Abstract: Previous studies have found a negative association between intragroup conflict and both employees' health and performance, including the quality of service that employees provide. However, some authors have indicated that such negative effects of in...
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Cite: León Pérez, J.M., Antino, M. y León Rubio, J.M. (2016). The role of psychological capital and intragroup conflict on employees' burnout and quality of service: A multilevel approach. Frontiers in Psychology, 7
Size: 332.9Kb
Format: PDF

URI: http://hdl.handle.net/11441/68092

DOI: 10.3389/fpsyg.2016.01755

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