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On the feasibility of measuring performance using PPINOT in CMMN

Opened Access On the feasibility of measuring performance using PPINOT in CMMN
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Autor: Estrada Torres, Bedilia
Río Ortega, Adela del
Resinas Arias de Reyna, Manuel
Ruiz Cortés, Antonio
Departamento: Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos
Fecha: 2017
Publicado en: JCIS 2017 : XIII Jornadas de Ciencia e Ingeniería de Servicios (2017),
Tipo de documento: Ponencia
Resumen: Monitoring and measuring the performance of business pro- cesses are valuable tasks that facilitate the identi cation of possible im- provement areas within the organisation according to the ful llment of its strategic and business goals. A large number of techniques and tools have been developed with the aim of measuring process performance, but most of those processes are structured processes, usually de ned using BPMN. The object of this paper is to identify and to analyse the feasi- bility of using an existing mechanism for the de nition and modelling of process performance indicators (PPINOT) in a di erent context to struc- tured BPMN processes; such as Cases, usually modelled using CMMN. This analysis is based on the similarities between CMMN and BPMN, and on characteristics and attributes used by PPINOT to get values from the process.
Cita: Estrada Torres, B., Río Ortega, A.d., Resinas Arias de Reyna, M. y Ruiz Cortés, A. (2017). On the feasibility of measuring performance using PPINOT in CMMN. En JCIS 2017 : XIII Jornadas de Ciencia e Ingeniería de Servicios San Cristobal de La Laguna, Tenerife: SISTEDES : Sociedad de Ingeniería del Software y Tecnologías de Desarrollo de Software,.
Tamaño: 648.7Kb
Formato: PDF

URI: http://hdl.handle.net/11441/65664

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