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Training Satisfaction Rating Scale Development of a Measurement Model Using Polychoric Correlations

 

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Author: Holgado Tello, Francisco Pablo
Chacón Moscoso, Salvador
Barbero García, María Isabel
Sanduvete Chaves, Susana
Department: Universidad de Sevilla. Departamento de Psicología Experimental
Date: 2006
Published in: European Journal of Psychological Assessment, 22 (4), 268-279.
Document type: Article
Abstract: We describe the process of testing a measurement model of a satisfaction rating scale for use with training programs. The scale was developed by the Evaluation Unit of the University of Seville's Training Center. Following an initial content validity study in which we reviewed how training evaluation is modeled, a 12-item rating scale was developed and administered to a sample of 2746 subjects. The measurement model was examined through an exploratory factor analysis using polychoric correlations, the results of which were consistent with the previous dimensions obtained in the content validity study. In order to refine the model under study, a confirmatory factor analysis (also based on polychoric correlations) was then performed. The results present empirical evidence of the measurement model's validity. The scale offers simple, direct and reliable training satisfaction scores. Future development of the scale is discussed.
Cite: Holgado Tello, F.P., Chacón Moscoso, S., Barbero García, M.I. y Sanduvete Chaves, S. (2006). Training Satisfaction Rating Scale Development of a Measurement Model Using Polychoric Correlations. European Journal of Psychological Assessment, 22 (4), 268-279.
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URI: http://hdl.handle.net/11441/56584

DOI: 10.1027/1015-5759.22.4.268

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