dc.creator | Calvo de Mora Schmidt, Arturo | es |
dc.creator | Navarro García, Antonio | es |
dc.creator | Rey Moreno, Manuel | es |
dc.creator | Navarro García, Antonio | es |
dc.creator | Periáñez Cristóbal, Rafael | es |
dc.date.accessioned | 2017-03-07T19:29:43Z | |
dc.date.available | 2017-03-07T19:29:43Z | |
dc.date.issued | 2015 | |
dc.identifier.citation | Calvo de Mora Schmidt, A., Navarro García, A., Rey Moreno, M., Navarro García, A. y Periáñez Cristóbal, R. (2015). Quality management practices, knowledge management and key business results in SMEs and large organizations: a multi-group analysis. En 2nd International Symposium on Partial Least Squares Path Modeling - The Conference for PLS Users (1-13), Sevilla: University of Twente. | |
dc.identifier.isbn | 9789036540568 | es |
dc.identifier.uri | http://hdl.handle.net/11441/55515 | |
dc.description.abstract | Following the Total Quality Management philosophy and the knowledge management (KM)
approach, this contribution aims to study the influence of process management methodology
(PMM) and partner management (PM) on KM, and the relationships between this variable
and key business results. The conceptual model is tested on a sample of 225 Spanish
companies. PLS-SEM approach was used to test the research model. In order to assess the
moderating effects of organisational size, a multi-group approach was adopted using two
subsamples with large companies and small and medium-sized enterprises (SMEs). The
findings indicate that the use of PMM and partner involvement are key factors for KM to
have a significant impact on the key business results (KBR). Moreover, the organisational
size is determinant when analysing the effect of PMM and PM on KM | es |
dc.format | application/pdf | es |
dc.language.iso | eng | es |
dc.publisher | University of Twente | es |
dc.relation.ispartof | 2nd International Symposium on Partial Least Squares Path Modeling - The Conference for PLS Users (2015), pp. 1-13. | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internacional | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | Knowledge management | es |
dc.subject | EFQM Model | es |
dc.subject | Moderating effects | es |
dc.title | Quality management practices, knowledge management and key business results in SMEs and large organizations: a multi-group analysis | es |
dc.type | info:eu-repo/semantics/conferenceObject | es |
dc.type.version | info:eu-repo/semantics/publishedVersion | es |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | es |
dc.contributor.affiliation | Universidad de Sevilla. Departamento de Administración de Empresas y Comercialización e Investigación de Mercados (Marketing) | es |
dc.identifier.doi | 10.3990/2.334 | es |
idus.format.extent | 13 | es |
dc.publication.initialPage | 1 | es |
dc.publication.endPage | 13 | es |
dc.eventtitle | 2nd International Symposium on Partial Least Squares Path Modeling - The Conference for PLS Users | es |
dc.eventinstitution | Sevilla | es |
dc.relation.publicationplace | Enschede | es |