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Defining Process Performance Indicators: an Ontological Approach

 

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Opened Access Defining Process Performance Indicators: an Ontological Approach
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Author: Río Ortega, Adela del
Resinas Arias de Reyna, Manuel
Department: Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos
Date: 2010
Published in: Cooperative Information Systems 18ht, 2010, Hersonissos, Crete
Document type: Presentation
Abstract: It is increasingly important to evaluate the performance of business processes. A key instrument to carry out this evaluation is by means of Process Performance Indicators (PPIs) as suggested in many methodologies and frameworks like, for instance, ...
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Size: 539.3Kb
Format: PDF

URI: http://hdl.handle.net/11441/26328

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