Opened Access Towards Compensable SLAs

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Autor: Müller Cejás, Carlos
Gutiérrez, Antonio M.
Resinas Arias de Reyna, Manuel
Fernández Montes, Pablo
Ruiz Cortés, Antonio
Departamento: Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos
Fecha: 2014
Publicado en: 4Th International Workshop on Adaptive Services for the Future Internet: WAS4FI in ESOCC'14, Manchester
Tipo de documento: Ponencia
Resumen: In Cooperative Information Systems, service level agreements (SLA) can be used to describe the rights and obligations of parties involved in the transaction (typically the service consumer and the service provider); amongst other information, SLA could define guarantees associated with the idea of service level objectives (SLOs) that normally represent key performance indicators of either the consumer or the provider. in case the guarantee is under-fulfilled or over-fulfilled SLAs could also define some compensations (i.e. penalties or rewards). in such a context, during the last years there have been important steps towards the automation of the management of SLAs, however the formalization of compensations in SLAs still remains as an important challenge. in this paper we aim to provide a characterization model to create SLAs with compensations; specifically, the main contributions are twofold: (i) the conceptualization of the Compensation Function to express consistently penalties a...
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Tamaño: 605.9Kb
Formato: PDF

URI: http://hdl.handle.net/11441/26288

DOI: http://dx.doi.org/10.1007/978-3-662-45563-0_17

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