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Towards a Formal Specification of SLAs with Compensations

Opened Access Towards a Formal Specification of SLAs with Compensations

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Autor: Müller Cejás, Carlos
Gutiérrez, Antonio M.
Martín Díaz, Octavio
Resinas Arias de Reyna, Manuel
Fernández Montes, Pablo
Ruiz Cortés, Antonio
Departamento: Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos
Fecha: 2014
Publicado en:
Tipo de documento: Ponencia
Resumen: In Cooperative Information Systems, service level agreements (SLA) can be used to describe the rights and obligations of parties involved in the transaction (typically the service consumer and the service provider); amongst other information, SLA could define guarantees associated with the idea of service level objectives (SLOs) that normally represent key performance indicators of either the consumer or the provider. in case the guarantee is under-fulfilled or over-fulfilled SLAs could also define some compensations (i.e. penalties or rewards). in such a context, during the last years there have been important steps towards the automation of the management of SLAs, however the formalization of compensations in SLAs still remains as an important challenge. in this paper we aim to provide a characterization model to create SLAs with compensations; specifically, the main contributions are twofold: (i) the conceptualization of the Compensation Function to express consistently penalties a...
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Cita: Müller Cejás, C., Gutiérrez, A.M., Martín Díaz, O., Resinas Arias de Reyna, M., Fernández Montes, P. y Ruiz Cortés, A. (2014). Towards a Formal Specification of SLAs with Compensations.
Tamaño: 1.292Mb
Formato: PDF

URI: http://hdl.handle.net/11441/26287

DOI: http://dx.doi.org/10.1007/978-3-662-45563-0_17

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