Article
Identifying the objetives of outsourcing logistics services as a basis for measuring its financial and operational performance
Author/s | Sanchís Pedregosa, Carlos
González Zamora, María del Mar Domínguez Machuca, José Antonio |
Department | Universidad de Sevilla. Departamento de Economía Financiera y Dirección de Operaciones |
Publication Date | 2012 |
Deposit Date | 2018-12-03 |
Published in |
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Abstract | Logistics outsourcing is a growing trend and measuring its performance, a challenge. It must be consistent with the objectives set for logistics outsourcing, but we have found no objective-based performance measurement ... Logistics outsourcing is a growing trend and measuring its performance, a challenge. It must be consistent with the objectives set for logistics outsourcing, but we have found no objective-based performance measurement system. We have conducted a comprehensive review of the specialist literature to cover this gap, which has led us to identify and define these objectives. The outcome is that we have obtained a list of the most relevant objectives and their descriptions. This will enable us to analyse in a future study whether the indicators used for measuring logistics outsourcing performance are consistent with the objectives pursued with the outsourcing. If this is not the case, a proposal will be made for a set of financial and operational indicators to measure performance in logistics outsourcing that take the goals being pursued into account. |
Citation | Sanchís Pedregosa, C., González Zamora, M.d.M. y Domínguez Machuca, J.A. (2012). Identifying the objetives of outsourcing logistics services as a basis for measuring its financial and operational performance. International Journal of Economics and Management Engineering, 6 (9), 2441-2447. |
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