Strategic Resource Management within the Service Business

Abstract

Recent development in the global economy from the manufacturing business to the service business has generated increasing interest in the research of services. This paper is a theoretical analysis of the service business and its requirements to the management of organizations in entrepreneurial firms. Identified requirements have direct links to the concept of strategic entrepreneurship, which offers a good theoretical framework for the management of organizations within the service business. Based on the findings in the service business and the concept of strategic entrepreneurship, this theoretical paper conceptualizes a new strategic resource management model for entrepreneurial service organizations.