dc.creator | Cabello, Rafael | es |
dc.creator | Escalona Cuaresma, María José | es |
dc.creator | González Enríquez, José | es |
dc.date.accessioned | 2022-06-09T08:30:13Z | |
dc.date.available | 2022-06-09T08:30:13Z | |
dc.date.issued | 2020 | |
dc.identifier.citation | Cabello, R., Escalona Cuaresma, M.J. y González Enríquez, J. (2020). Beyond the Hype: RPA Horizon for Robot-Human Interaction. En BPM 2020: Business Process Management: Blockchain and Robotic Process Automation Forum (185-199), Sevilla, España: Springer. | |
dc.identifier.isbn | 978-3-030-58778-9 | es |
dc.identifier.issn | 1865-1348 | es |
dc.identifier.uri | https://hdl.handle.net/11441/134237 | |
dc.description.abstract | Medium and big organizations have embraced RPA in the
last years bringing to light the high maturity of the technology. Current
trends are towards including “human-in-the-loop” which promotes efficient
ways for robot-human interaction. This is especially relevant since
most real RPA projects require a collaboration between the human and
the robot leading to hybrids approaches. The challenges that arise from
this line can be addressed by both asynchronous (i.e., landing area or task
queues where robots and humans share information) and synchronous
solutions (i.e., human digital augmentation where robots provide immediate
support). This paper goes in deep elaborating in these two alternatives
by setting the benefits, requirements, and future research lines
which are envisioned through industrial experiences. In addition, this
work exposes the role of process mining in this journey since it allows
for the necessary efficiency in the process analysis, time-to-market reduction,
and continuous improvement that this robot-human collaboration
requires. | es |
dc.description.sponsorship | Ministerio de Economía y Competitividad TIN2016-76956-C3-2-R (POLOLAS) | es |
dc.description.sponsorship | Junta de Andalucía CEI-12-TIC021 | es |
dc.format | application/pdf | es |
dc.format.extent | 15 | es |
dc.language.iso | eng | es |
dc.publisher | Springer | es |
dc.relation.ispartof | BPM 2020: Business Process Management: Blockchain and Robotic Process Automation Forum (2020), pp. 185-199. | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internacional | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | RPA | es |
dc.subject | Computer-human interaction | es |
dc.subject | Process mining | es |
dc.title | Beyond the Hype: RPA Horizon for Robot-Human Interaction | es |
dc.type | info:eu-repo/semantics/conferenceObject | es |
dcterms.identifier | https://ror.org/03yxnpp24 | |
dc.type.version | info:eu-repo/semantics/submittedVersion | es |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | es |
dc.contributor.affiliation | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos | es |
dc.relation.projectID | TIN2016-76956-C3-2-R (POLOLAS) | es |
dc.relation.projectID | CEI-12-TIC021 | es |
dc.relation.publisherversion | https://link.springer.com/chapter/10.1007/978-3-030-58779-6_13 | es |
dc.identifier.doi | 10.1007/978-3-030-58779-6_13 | es |
dc.contributor.group | Universidad de Sevilla. TIC021: Engineering and Science for Software Systems | es |
dc.publication.initialPage | 185 | es |
dc.publication.endPage | 199 | es |
dc.eventtitle | BPM 2020: Business Process Management: Blockchain and Robotic Process Automation Forum | es |
dc.eventinstitution | Sevilla, España | es |
dc.relation.publicationplace | Cham, Switzerland | es |
dc.contributor.funder | Ministerio de Economía y Competitividad (MINECO). España | es |
dc.contributor.funder | Junta de Andalucía | es |