Ponencia
Beyond the Hype: RPA Horizon for Robot-Human Interaction
Autor/es | Cabello, Rafael
Escalona Cuaresma, María José ![]() ![]() ![]() ![]() ![]() ![]() ![]() González Enríquez, José ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
Departamento | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos |
Fecha de publicación | 2020 |
Fecha de depósito | 2022-06-09 |
Publicado en |
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ISBN/ISSN | 978-3-030-58778-9 1865-1348 |
Resumen | Medium and big organizations have embraced RPA in the
last years bringing to light the high maturity of the technology. Current
trends are towards including “human-in-the-loop” which promotes efficient
ways for robot-human ... Medium and big organizations have embraced RPA in the last years bringing to light the high maturity of the technology. Current trends are towards including “human-in-the-loop” which promotes efficient ways for robot-human interaction. This is especially relevant since most real RPA projects require a collaboration between the human and the robot leading to hybrids approaches. The challenges that arise from this line can be addressed by both asynchronous (i.e., landing area or task queues where robots and humans share information) and synchronous solutions (i.e., human digital augmentation where robots provide immediate support). This paper goes in deep elaborating in these two alternatives by setting the benefits, requirements, and future research lines which are envisioned through industrial experiences. In addition, this work exposes the role of process mining in this journey since it allows for the necessary efficiency in the process analysis, time-to-market reduction, and continuous improvement that this robot-human collaboration requires. |
Agencias financiadoras | Ministerio de Economía y Competitividad (MINECO). España Junta de Andalucía |
Identificador del proyecto | TIN2016-76956-C3-2-R (POLOLAS)
![]() CEI-12-TIC021 ![]() |
Cita | Cabello, R., Escalona Cuaresma, M.J. y González Enríquez, J. (2020). Beyond the Hype: RPA Horizon for Robot-Human Interaction. En BPM 2020: Business Process Management: Blockchain and Robotic Process Automation Forum (185-199), Sevilla, España: Springer. |
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