Ponencia
Towards Modelling and Tracing Key Performance Indicators in Business Processes
Autor/es | Río Ortega, Adela del
Resinas Arias de Reyna, Manuel |
Departamento | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos |
Fecha de publicación | 2009 |
Fecha de depósito | 2022-03-22 |
Publicado en |
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ISBN/ISSN | 1988-3455 |
Resumen | It is increasingly important to evaluate the performance of
business processes. A key instrument in order to detect the state of cur rent and completed processes, as well as to identify undesired behaviour,
and suggest ... It is increasingly important to evaluate the performance of business processes. A key instrument in order to detect the state of cur rent and completed processes, as well as to identify undesired behaviour, and suggest potential improvements are the key performance indicators (KPIs). The KPI lifecycle in the context of business process driven devel opment comprises the definition, measuring, analysis and report phases. In this paper we analyse how some current proposals deal with these stages, concluding that none of them covers properly the entire cycle; we also identify the challenges which are to be faced to achieve this goal of evaluating business processes performance |
Agencias financiadoras | Comisión Interministerial de Ciencia y Tecnología (CICYT). España Junta de Andalucía |
Identificador del proyecto | TIN2006-00472
SETI (TIN2009-07366) P07-TIC-2533 |
Cita | Río Ortega, A.d. y Resinas Arias de Reyna, M. (2009). Towards Modelling and Tracing Key Performance Indicators in Business Processes. En JISBD 2009 : XIV Jornadas de Ingeniería del Software y Bases de Datos (57-67), San Sebastian, España: Asociación de Ingeniería del Software y Tecnologías de Desarrollo de Software (SISTEDES). |
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