Accessibility to cultural tourism: the case of the major museums in the city of Seville

Abstract

The present work contains an evaluation of the accessibility of museums in the city of Seville, as part of the tourism offerings of the city from a cultural perspective. From an evaluation questionnaire on the city’s museums, we obtained an aggregate indicator of compliance with accessibility regulations. The instrument was designed based on the legal requirements in force at the EU (European Union) level, as well as international standards such as ISO 170001 and accessibility conventions such as those from the United Nations Organization (UN). In a complementary manner, a questionnaire with open and semi open questions was designed and used for interviews carried out with the personnel responsible for the museums examined. A variety of quantitative and qualitative information of great value was obtained for setting guidelines or priorities for action in this area. At the level of the political powers and other interest groups involved, our results allow for homogeneous evaluations that can facilitate the setting of priorities in the planning and development of tourism accessibility policies for all types of families