A management tool for indicator-supported systems: A public health service application

Carrizosa Priego, Emilio José; Conde Sánchez, Eduardo; Fernández, F.R.; Puerto Albandoz, Justo

doi:10.1016/0377-2217(92)90281-D

Artículo

dc.creator	Carrizosa Priego, Emilio José
dc.creator	Conde Sánchez, Eduardo
dc.creator	Fernández, F.R.
dc.creator	Puerto Albandoz, Justo
dc.date.accessioned	2021-04-20T12:13:15Z
dc.date.available	2021-04-20T12:13:15Z
dc.date.issued	1992-01-01
dc.identifier.citation	Carrizosa Priego, E.J., Conde Sánchez, E., Fernández, F.R. y Puerto Albandoz, J. (1992). A management tool for indicator-supported systems: A public health service application. European Journal of Operational Research, 61 (1-2), 204-214.
dc.identifier.issn	1872-6860	es
dc.identifier.issn	0377-2217	es
dc.identifier.uri	https://hdl.handle.net/11441/107476
dc.description.abstract	We develop a decision-making methodology for hierarchical structures. It provides different decision makers with decision-oriented information based on obtained satisfaction levels. This is specially convenient for public services, where the main goal is user's satisfaction. Our methodology and its associated software (INDI) have been implemented in the Andalusian Health Service (SAS), supporting resource allocation decisions in order to reduce the complaints presented against such an institution.	es
dc.format	application/pdf	es
dc.format.extent	10 p.	es
dc.language.iso	eng	es
dc.publisher	ELSEVIER SCIENCE BV	es
dc.relation.ispartof	European Journal of Operational Research, 61 (1-2), 204-214.
dc.rights	Attribution-NonCommercial-NoDerivatives 4.0 Internacional	*
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/4.0/	*
dc.subject	Decision Support Systems	es
dc.subject	decision theory	es
dc.subject	multicriteria decision making	es
dc.title	A management tool for indicator-supported systems: A public health service application	eng
dc.type	info:eu-repo/semantics/article	es
dcterms.identifier	https://ror.org/03yxnpp24
dc.type.version	info:eu-repo/semantics/publishedVersion	es
dc.rights.accessRights	info:eu-repo/semantics/openAccess	es
dc.contributor.affiliation	Universidad de Sevilla. Departamento de Estadística e Investigación Operativa	es
dc.relation.publisherversion	http://doi.org/10.1016/0377-2217(92)90281-D	es
dc.identifier.doi	10.1016/0377-2217(92)90281-D	es
dc.contributor.group	Universidad de Sevilla. FQM329: Optimización	es
dc.journaltitle	European Journal of Operational Research	es
dc.publication.volumen	61	es
dc.publication.issue	1-2	es
dc.publication.initialPage	204	es
dc.publication.endPage	214	es

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