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PPINOT Tool Suite: a Performance Management Solution for Process-Oriented Organisations
(2013)
A key aspect in any process-oriented organisation is the measurement of process performance for the achievement of its strategic and operational goals. Process Performance Indicators (PPIs) are a key asset to carry out ...
Artículo
Measuring Performance in Knowledge Intensive Processes
(ACM Digital Library, 2019)
Knowledge-Intensive Processes (KIPs) are processes whose execution is heavily dependent on knowledge workers performing various interconnected knowledge-intensive decision-making tasks. Among other characteristics, KIPs ...
Ponencia
Defining Process Performance Indicators By Using Templates and Patterns
(2012)
Process Performance Indicators (PPIs) are a key asset for the mea- 2 surement of the achievement of strategic and operational goals in process–oriented 3 organisations. Ideally, the definition of PPIs should not only be ...
Artículo
On the Definition and Design-Time Analysis of Process Performance Indicators
(Elsevier, 2013)
A key aspect in any process-oriented organisation is the evaluation of process performance for the achievement of its strategic and operational goals. Process Performance Indicators (PPIs) are a key asset to carry out ...
Ponencia
CRISTAL: Collection of Resource-Centric Supporting Tools and Languages
(2012)
In this demo, we introduce CRISTAL (Collection of ResourcecentrIc Supporting Tools and Languages), a tool suite aimed at improving the human resource management capabilities of current Business Process Management Systems ...
Ponencia
Defining and Analysing Resource-Aware Process Performance Indicators
(2013)
A key aspect to identify improvement points of the business processes (BP) of an organisation is to conduct performance management, which involves defining appropriate PPIs (Process Performance Indicators). Up to date, ...
Informe
PPI Definition and Automated Design-Time Analysis (v 1.0) : Technical Report ISA–12–TR–02
(2012)
The measurement of process performance and its analysis is crucial for the consecution of strategic and operational goals in any process-oriented organisation. These activities, like other activities carried out during ...
Ponencia
On the Relationships between Decision Management and Performance Measurement
(Springer, 2018)
Decision management is of utmost importance for the achievement of strategic and operational goals in any organisational context. Therefore, decisions should be considered as first-class citizens that need to be modelled, ...