Presentation
Construction of UEQ+ scales for voice quality: measuring user experience quality of voice interaction
Author/s | Klein, Andreas M.
Hinderks, Andreas Schrepp, Martin Thomaschewski, Jörg |
Department | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos |
Publication Date | 2020 |
Deposit Date | 2021-02-22 |
Published in |
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ISBN/ISSN | 978-1-4503-7540-5 |
Abstract | The UEQ+ is a modular framework for the construction of UX
questionnaires. The researcher can pick those scales that fit his
or her research question from a list of 16 available UX
scales. Currently, no UEQ+ scales are ... The UEQ+ is a modular framework for the construction of UX questionnaires. The researcher can pick those scales that fit his or her research question from a list of 16 available UX scales. Currently, no UEQ+ scales are available to allow measuring the quality of voice interactions. Given that this type of interaction is increasingly essential for the usage of digital products, this is a severe limitation of the possible products and usage scenarios that can be evaluated using the UEQ+. We describe in this paper the construction of three specific scales to measure the UX of voice interactions. Besides, we discuss how these new scales can be combined with existing UEQ+ scales in evaluation projects. |
Citation | Klein, A.M., Hinderks, A., Schrepp, M. y Thomaschewski, J. (2020). Construction of UEQ+ scales for voice quality: measuring user experience quality of voice interaction. En MuC 2020: Conference on Mensch und Computer Magdeburg, Germany: ACM Digital Library. |
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