Artículos (Economía Financiera y Dirección de Operaciones)
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Artículo New England’s Pinnacle: fostering quality entrepreneurial ecosystems(Springer Heidelberg, 2025) Almeida, Alejandro; Golpe, Antonio A.; Martín Álvarez, Juan Manuel; Vides González, José Carlos; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesThis paper has assessed the dynamics of entrepreneurial ecosystems across the US states. To do this, we have used the Startup Formation Rate (SFR) and the Entrepreneurial Quality Index (EQI) from a novel data set called the Startup Cartography Project, which spans from 1988 to 2014. For this purpose, we have applied the Phillips and Sul (Econometrica 75:1771–1855, 2007, Econometrics 24:1153–1185, 2009)’s club clustering algorithm in order to identify the existence of absolute or regional convergence. Our results suggest the existence of two and three clubs convergence, respectively. More importantly, when attending EQI, California and Massachusetts form a club, which is evidence of the importance of quality entrepreneurship over quantity. Furthermore, from a geographical point of view, SFR clubs show a scattered distribution throughout the national territory, while the EQI clubs are more homogeneous. In this sense, we apply the Local Moran I test to the EQI club that is formed by California and Massachusetts to analyze the possible spillover efects of these states, to their neighbours. Finally, this gives valuable information for designing entrepreneur policies at diferent levels.Artículo Dirección de operaciones: estado de la cuestión(Academia Europea de Dirección y Economía de la Empresa, 1995) Machuca, José A.D.; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesA lo largo del presente trabajo se intentará resaltar la importancia de la función de operaciones como arma competitiva. Se ha comprobado empíricamente que, actuando adecuadamente sobre dicho área, pueden obtenerse resultados que hace dos décadas habrían resultado increíbles. El presente trabajo pretende colaborar en la toma de conciencia que deseamos.Artículo Dinámica de sistemas, política económica y política monetaria(Consejo Superior de Investigaciones Científicas, 1991) Machuca, José A.D.; Román del Río, Carlos; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesSistemas y sus instrumentos resulta, a nuestro juicio, notorio e indiscutible. El conjunto posee una gran capacidad, tanto para la comprensión de la compleja realidad de los sistemas sociales, como permitir experimentos simulados en ordenador con un notable grado de realismo y con escaso coste y riesgo. Sin embargo, el Análisis Económico convencional parece permanecer impermeable a tales avances y se mantiene, por lo general, dentro de un marco analítico-reduccionista bastante alejado de la realidad. En el presente trabajo pretendemos utilizar el enfoque de Sistemas y, dentro de él, la instrumentación ofrecida por la fase de conceptualización del modelado con Dinámica de Sistemas, para relacionarlos distintos objetivos de la Política Económica en España y a éstos con la Política Monetaria, cuyas metas deben supeditarse a los primeros. La transparencia y claridad ofrecida por dicho enfoque y sus instrumentos facilitan. de forma importante, la comprensión de la compleja realidad económica de este país pudiendo constituir, a nuestro juicio, un potente utensilio para la transmisión y asimilación del conocimiento en Economía.Artículo Nuevas perspectivas en la mejora de la formación inicial del profesorado de secundaria, bachillerato y FP(Forum Europe de Administraciones de Educación, 2025) Trigueros Gordillo, María Guadalupe; Ceballos Hernández, Cristina; Universidad de Sevilla. Departamento de Teoría e Historia de la Educación y Pedagogía Social; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesEl trabajo analiza la formación inicial del profesorado de secundaria, destacando algunas carencias. Se detalla el plan de formación complementaria desarrollado en nuestra Universidad, que incluye talleres y actividades para mejorar habilidades pedagógicas y de comunicación, con resultados positivos en la preparación del futuro docente.Artículo The spanish survey of household finances (EFF): Description and methods of the 2014 wave(2018) Bover, Olympia; Crespo Azofra, Laura; Gento, Carlos; Santiago Moreno, Ismael; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesLa Encuesta Financiera de las Familias 2014 (EFF2014) proporciona información detallada sobre la renta, los activos, las deudas y los gastos de los hogares españoles referida a fi nales de 2014. Junto con las olas anteriores de 2002, 2005, 2008 y 2011, la EFF2014 permite analizar dos fases completas del ciclo económico, las cuales han tenido un fuerte impacto en la situación fi nanciera de los hogares españoles. Este artículo proporciona una descripción detallada de los aspectos metodológicos más relevantes del diseño y la implementación de esta quinta edición: el diseño muestral, el cuestionario, el proceso de recogida de los datos, la validación de estos, el cálculo de los pesos y la imputación. Características importantes también presentes en esta ola son el sobremuestreo de los hogares ricos y el componente panel de la muestra.Artículo The financial performance of an innovative megaproject(2014) Irimia Diéguez, Ana Isabel; Bernal González-Villegas, Juan; Oliver Alfonso, María Dolores; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesThe financial structure of megaprojects, known in the literature as project finance, is characterized by the creation of a legally independent project company financed with a concentrated equity ownership and a high level of non-recourse debt. Research in this field may yield new ideas and theories about the existing theoretical framework on capital structure, stakeholder management and risk management. A case-study is analyzed in this paper: the financial performance of the first metro line in Seville (Spain). In spite of previous cost overruns in the construction stage, the present operation stage is considered successful from the point of view of social and financial profitability, whereby the risks have been theoretically transferred to stakeholders, as defined by Value for Money considerations. The objective of this study involves: first to determine whether this megaproject meets the expectations for which it was created in terms of hope of return of the shareholders, and the expectations of the economic and financial feasibility under a change of subsidy policies; and secondly to determine whether the conditions remain for not including the investment as public debt. This issue is crucial in a budgetary constraint context for the planning of future metro lines. By taking this first experience into account, this article also provides information for potential participants in the projects of the new metro lines, which are currently in the planning stage.Artículo Are we truly ready for what is coming? A reflection on supply chain resilience in face of megatrends(Elsevier, 2025-02-28) Tortorella, Guilherme Luz; Saurin, Tarcisio Abreu; Filho, Moacir Godinho; Alfalla Luque, Rafaela; Trianni, Andrea; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesSupply chains (SCs) have increasingly faced major disruptive events that defy existing management approaches, affecting their processes in both the short and long term. Current megatrends (e.g., digital transformation, aging population, growing urbanization, shifts in consumer demands, geopolitical tension, depletion of natural resources, climate change) have impacted organizations, requiring managers to rethink the foundational assumptions and develop new capabilities to obtain more resilient SCs. In this study, we analyse the readiness of SCs for coping with disruptions caused by seven megatrends. Based on extensive debates among the authors and supported by a narrative literature review, we framed this analysis according to four potentials of resilient systems (monitoring, anticipation, responding, and learning) and three types of SC structure (linear, networked, and hub-and-spoke). We debated and pooled our viewpoints to identify readiness levels for coping with each megatrend, which allowed the formulation of research propositions to be further investigated. Overall, the readiness of all resilience potentials varies across megatrends and SC structures, although the potentials to anticipate, respond and learn seem to be less developed (either lowly or moderately ready) than monitoring, especially when considering disruptions caused by changing demographics and climate change. Further, linear SCs appear to be more vulnerable to most megatrends. Finally, we outline opportunities for further investigation regarding SCs resilience to megatrends’ disruptions.Artículo Leveraging social capital to build the cumulative triple-A supply chain sand cone model(Emerald, 2025-02-07) Yang, Lu; Huo, Baofeng; Machuca, José A.D.; Alfalla Luque, Rafaela; Gu, Minhao; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesPurpose – Drawing on the cumulative capability perspective, thisstudy teststhe sand cone model ofthe triple-A supply chain (SC) (i.e. AAA: SC-alignment, SC-adaptability, SC-agility), including its financial performance implications. Besides, this study investigates social capital as AAA enabler. Design/methodology/approach – Structural equation modeling and bootstrapping analysis are used to examine hypotheses using data from 216 companies in China that capture firms’supply chain management practices in relation to their major suppliers. Findings – We identified a cumulative sand cone sequence of three As: alignment-adaptability-agility to effectively develop a triple-A SC. Furthermore, based on this sequence, SC adaptability can enhance financial performance indirectly through SC agility, and SC alignment can improve financial performance indirectly through SC adaptability and SC agility, which directly and positively affects financial performance. Furthermore, cognitive, structural, and relational capital play different roles in improving AAA. Originality/value – This study contributes to triple-A SC literature by identifying the cumulative sand cone sequence of alignment-adaptability-agility and thus further extends the cumulative capability perspective in operations and supply chain management. Besides, this study: (1) deepens our understanding of performance implications of triple-A SC capabilities based on the sand cone model; (2) contributesto revealing social capital as an important enabler of triple-A SC capabilities from the complex adaptive system perspective; (3) specifies difference in the pattern of triple-A SC sand cone model across different levels of market turbulence.Artículo La formación histórica de hospitales independientes sevillanos durante el siglo XX y su incorporación a los grandes grupos hospitalarios en el siglo XXI(2025-01-15) García Cruz, Elena; Pons Pons, Jerònia; Ceballos Hernández, Cristina; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de Operaciones; Universidad de Sevilla. Departamento de Análisis Económico y Economía Política; Universidad de Sevilla. Departamento de Economía e Historia Económica; European Commission (EC). Fondo Europeo de Desarrollo Regional (FEDER); Ministerio de Ciencia e Innovación (MICIN). EspañaA partir de la primera mitad del siglo xx, muchos médicos especialistas crearon pequeñas clínicas y hospitales en las principales ciudades españolas, entre ellas Sevilla, para atender la demanda de las clases adineradas. El objetivo de este artículo es el estudio del proceso mediante el cual estas pequeñas empresas hospitalarias independientes fueron creciendo hasta ser absorbidas a finales del siglo xx por grandes grupos hospitalarios en manos del capital financiero. Para entender el proceso de forma histórica, el estudio se centra en la oferta de empresas hospitalarias privadas creadas en Sevilla y su integración final en grupos hospitalarios nacionales.Artículo The Triple Bottom Line in Language Tourism(Universidad del Pacífico, 2024-10-10) Ceballos Hernández, Cristina; Alfalla Luque, Rafaela; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesThe sustainable development of language tourism must be supported by the use of specific indicators capable of measuring the economic, social and environmental aspects related to the sector’s activity, in line with the Triple Bottom Line (TBL) concept. This is in line with Goal 12 of the Sustainable Development Goals (SDGs), which determines the importance of adequate reporting in these areas, allowing to manage, plan and monitor actions and results by stakeholders and companies. Given the need to determine specific indicators for this tourism, an analysis of high-impact scientific publications on this topic has been carried out. Reports, studies and publications from various sources and official bodies, both public and private, have been reviewed. The paper identifies the main factors of language tourism and proposes a series of indicators for measuring its economic, social and environmental impact. Finally, a SWOT analysis of the sector is carried out. Our study has clear implications for managers of language tourism companies, as well as political authorities, who will have a base of reference indicators to determine the triple impact of language tourism. The study contributes to ensuring that these activities are socially responsible, respectful of the environment and contribute to the sustainable development of the regions visited.Artículo The Influence of Investor Experience on Investment Intensity and Risk Assumption in Crowdlending: An Empirical Study(Universidad Del Pacífico, 2025-01-16) Albort-Morant, Gema; Berenguer, Emma; Sanchís Pedregosa, Carlos; Moreno Moreno, Antonio Manuel; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesThis study explores the dynamics of investor behavior in the context of peer-to-business (P2B) crowdlending, focusing on how investor experience influences their investment intensity and risk assumption. Utilizing data from the Spanish P2B lending platform MytripleA, the research analyzes the investment patterns of 1340 private investors across 798 loans. The study investigates the relationship between the length of investors’ experience and their propensity to fund a larger number of projects and to undertake higher risk investments. It addresses key hypotheses that posit a positive association between investor experience and the decision to increase investment intensity and risk level. The methodology integrates robust partial least squares (PLS) structural equation modelling to validate the proposed relationships. The results indicate that experienced investors tend to diversify their investment portfolios by engaging in riskier projects, confirming the hypothesized positive relationships. These findings contribute to the understanding of investor behavior in crowdlending, offering insights for platform operators and potential investors regarding investment strategies and risk management. The study also highlights the importance of investor experience in influencing investment decisions, underlining its role in the dynamic and evolving landscape of crowdlending.Artículo University maturity model – a bibliometric analysis(Fundacja Ekonomistow Srodowiska i Zasobow Naturalnych, 2025-02-13) Szydło, Joanna; Sakowicz, Agnieszka; Di Pietro, Filippo; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesIn today's dynamic and competitive environment, universities play a key role in generating, transmitting, and applying knowledge and innovation. The growing interest in evaluating university performance at national and international levels has led to developing and applying university maturity models as effective assessment tools. This article aims to present various approaches to modelling university maturity. A bibliometric analysis was based on publications in the Web of Science and Scopus databases. The research query included TITLE-ABS-KEY ("maturity model" and universit*) for Scopus and TS = ("maturity model" and universit*) for the Web of Sciences database. A total of 123 publication records were analysed. Materials published between 1994 and 2024 in English were examined. A total of 123 publications were selected for the final analysis. Based on the literature review, key factors that may influence university maturity across nine areas were identified. A theoretical University Maturity Model (UMM) is also presented, which should undergo expert evaluation in subsequent stages. Findings suggest that the application of maturity models can significantly enhance universities' management and operational efficiency, offering valuable insights for policymakers in formulating educational policies.Artículo Jóvenes PYMES tecnológicas en España: análisis del ecosistema financiero como factor estratégico en su crecimiento(Universidad de Jaén, 2025-01-24) Vega Pascual, Manuela; Di Pietro, Filippo; Palacín Sánchez, María José; Alfalla Luque, Rafaela; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesLas empresas de tecnología son fundamentales para el desarrollo de la economía de un país, por lo que analizar posibles factores que ayuden a su creación y consolidación resulta clave. La presente investigación estudia la conexión entre el crecimiento de las jóvenes empresas de tecnología y el ecosistema financiero, marcado por la irrupción de nuevas fuentes de financiación más ágiles y flexibles. En concreto, se realiza un análisis empírico utilizando un indicador del desarrollo del entorno financiero que toma en consideración todas las fuentes alternativas de financiación externa disponibles. Para su análisis, se aplica la metodología de datos de panel, concretamente el estimador GLS de Baltagi-Wu con modelo de efectos aleatorios, en una muestra de 158 jóvenes PYMEs de tecnología de las diferentes comunidades autónomas españolas. Los resultados, entre otros, evidencian una relación positiva y significativa entre el desarrollo del ecosistema financiero regional y el crecimiento en ventas y activos de las jóvenes PYMEs de tecnología, mostrando que las regiones con ecosistemas financieros más desarrollados ofrecen mayores oportunidades de crecimiento. Ello tiene implicaciones para los responsables de dirección de operaciones, pues se confirma que la decisión estratégica de localización en una u otra región no sólo afecta a aspectos como los productivos y logísticos, sino también al acceso a fuentes de financiación, que tendrá impacto directo en el crecimiento de las ventas y los activos. Igualmente, los políticos y gestores públicos deben ser conscientes de la importancia de promover ecosistemas financieros adecuados que faciliten el desarrollo y supervivencia de estas empresas.Artículo Música en Secundaria: interés por los contenidos, según el alumnado y el profesorado de 4º de ESO(UNIR - Universidad Internacional de La Rioja, 2017) Sancha Navarro, Jesús Manuel de; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesEn esta investigación partimos de la hipótesis de que existe desconexión entre los intereses del alumnado y los contenidos que fija el currículo, ya que éste se realiza desde intereses profesionales y/o políticos. En este artículo se muestran los intereses que tiene el alumnado de 4º curso de Secundaria por los contenidos de Música, al ser el interés uno de los factores que influyen en su aprendizaje. Se trata de un estudio descriptivo basado en métodos de encuesta e investigación cualitativa, y en él se analizan qué contenidos resultan más interesantes para el alumnado y cuáles suscitan menos o ningún interés. Tras el análisis de los resultados, sugerimos propuestas que creemos podrían contribuir a mejorar el interés por los contenidos de la asignatura de Música.Artículo Relationship between crowdfunding and microfinance: A theoretical approach(Asociación para la Formación y la Investigación en Ciencias Económicas y Sociales, 2018) Sancha Navarro, Jesús Manuel de; Sanchís Pedregosa, Carlos; Oliver Alfonso, María Dolores; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesCrowdfunding is becoming an important tool to get funds for many projects thanks to web platforms that links funders and backers. Backers can get back from funders some return like equity capital, rewards, interest rates or nothing (donation). Recently, these Crowdfunding tools have been use by Microfinancial institutions to help people living in underdeveloped countries to improve their quality of life. Specially, these institutions have been using Donation Crowdfunding and Crowdlending tools. Moreover, we can establish that when Crowdfunding tools are dedicated to social integration, di erences with Microfinance institution way to operate are not clear. In this paper, we try to set factors appearing in the academic literature relating both concepts. Results will help to find points of collaboration between them to get their owns objectivesArtículo Achieving plant responsiveness from reconfigurable technology: Intervening role of SCM(Elsevier, 2019-06-15) Ortega Jiménez, César Humberto; Garrido-Vega, Pedro; Cruz Torres, Cristian Andrés; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesThe aim of this paper is to examine relationships between the following production programs that lead to the greater plant responsiveness-PR necessary for market needs: strategic reconfigurable system-SRS (reconfigurable technology-RT supported by manufacturing strategy-MS and technology management-TM), with the emphasis on SCM's intervening role. The research model relating the programs to support and enhance PR is tested using the High-Performance Manufacturing survey database of 330 plants (3 sectors, 16 countries) and CB-SEM with latent variables. First, RT, MS and TM together form SRS, with a significant impact on PR. Second, when theorizing for mediation processes, SCM intervenes the relationship between the SRS program and PR. Third, the intervening role of SCM is also confirmed by testing for mediation processes. Fourth, environmental complexity interacts with the SRS program in its relationship with SCM. Research implications are twofold: (1) more responsive plants need a more holistic view in which SCM must be deployed in conjunction with SRS; and (2) SCM supports the execution of SRS by playing a key role in improving PR, even when contextual factors are present. Applied implications are that plants can achieve greater responsiveness if they match their production resources around RT through SRS programs. Further, due to SCM's intervening role, SC practitioners should link SCM dimensions to SRS to improve PR. The originality of this paper is that a fuller SRS is defined and its impact on PR is empirically tested. In addition, SCM fit logic is developed theoretically with empirical evidence of its intervention in the relationship between SRS and PR.Artículo Extending lean management along the supply chain: impact on efficiency(Emerald, 2021-01) Moyano Fuentes, José; Maqueira Marín, Juan Manuel; Martínez Jurado, Pedro J.; Sacristán Díaz, Macarena; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de Operaciones; Ministerio de Ciencia e Innovación; UJA-FEDER Andalusian Operational ProgramPurpose – The purpose of this paper is to investigate the contribution to improving the efficiency of the focal firm made by lean management at the internal and supply chain levels. Design/methodology/approach – An empirical study was conducted of 285 Spanish focal companies from industrial sectors that occupy an intermediate position in the supply chain. The data gathering method consisted of a telephone survey using computer-assisted telephone interviewing. A structural equation was used to test the hypotheses. Findings – The results indicate that there is an improvement in efficiency of the focal firm when lean management extends throughout the supply chain, in line with the resource-based theory and integrated supply chain management. In addition, lean management at the internal level is observed to impact positively on the focal firm’s efficiency only when it contributes to enhancing the implementation of lean supply chain management. Practical implications – To achieve the best operational performance derived from lean management, managers should pay attention to the transfer to their supply chain members of knowledge, competencies and cultural change linked to the level of internal lean implementation of the focal firm. Moreover, this paper provides a way to assess the operational aspects of lean supply chain strategy implementation and lean supply chain planning. Originality/value – This study uses a holistic focus on lean supply chain management, to which it applies a validated instrument. It underlines that lean on the internal level should be complemented with lean on the supply chain level to provide a better understanding of the drivers of the efficiency of the focal firm.Artículo A Triple-A supply chain measurement model: validation and analysis(Emerald, 2018-09-05) Marín García, Juan Antonio; Alfalla Luque, Rafaela; Machuca, José A.D.; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de Operaciones; Junta de Andalucía; Spanish National Program of Industrial Design and ProductionPurpose – The purpose of this paper is to establish definitions and dimensions of Triple-A supply chain (SC) variables based on a literature review and to validate a Triple-A SC measurement model using a worldwide multiple informant sample. Design/methodology/approach – Following a literature review, Triple-A SC variables (agility, alignment and adaptability) are conceptualized and a list of possible items is created for their measurement. An international 309 plant sample is used to validate the convergent and criterion validities of the composites proposed to measure Triple-A SC. Findings – Contributions to the literature: clarification of Triple-A SC variable concepts; identification of key dimensions of Triple-A SC variables; development of a validated Triple-A SC measurement scale for future empirical research and industrial applications. Research limitations/implications – A rigorously validated instrument is needed to measure Triple-A SC variables and enable researchers to credibly test theories regarding causal links between capabilities, practices and performance. Practical implications – Proposal of a scale for use by managers of different functions to analyze Triple-A SC deployment in the company. Originality/value – The only Triple-A SC scale used in the previous literature has serious limitations: scales were not taken from an extended literature review; data were collected from single respondents in a single country. This is the first validated Triple-A SC measurement model to overcome these limitations.Artículo Triple-A and competitive advantage in supply chains: empirical research in developed countries(Elsevier, 2018-05-19) Alfalla Luque, Rafaela; Machuca, José A.D.; Marín García, Juan Antonio; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesBased on his own experience in a number of companies, Lee (2004) posits that the Triple-A (agility, adaptability and alignment) is essential for supply chain (SC) management to achieve a sustainable competitive advantage (CA). However, there is a lack of empirical research that analyzes the Triple-A SC and its impacts on CA. The objective of the present work is to address this omission and to provide empirical evidence on this topic using a multiple-informant, international sample from eight developed countries. A consistent partial least squares structural equation model (PLSc) is used on data for 151 manufacturing plants in three industrial sectors to determine whether agility, alignment and adaptability have individual and/or joint effects on achieving a CA in SCs. In relation to the individual effects, different CAs are achieved by each of the Triple-A variables. SC adaptability has been shown to have a significant positive relationship with all the dimensions of CA. SC alignment affects most of these dimensions, but SC agility only affects financial CA and flexibility CA. This research does, however, confirm the positive relationship for the joint effect of the Triple-A SC variables and CA. The effects are significant on all the CA measures except quality. Important implications can be drawn for managers by showing how SC levers can be set to improve performance indicators.Artículo Triple-A supply chains: unveiling the mediating power of collaboration and innovation on operational performance(2024-10-28) Alfalla Luque, Rafaela; Garrido-Vega, Pedro; Martínez Jurado, Pedro J.; Sacristán Díaz, Macarena; Universidad de Sevilla. Departamento de Economía Financiera y Dirección de OperacionesTriple-A (agile, adaptable, and aligned) Supply Chain (SC) has been analyzed as a source of competitive advantage but the influence of variables that mediate in this relationship is an underexplored field. The present study seeks to advance the Triple-A SC framework by considering and testing the mediating effects of SC collaboration and innovation levels on the Triple-A SC–operational performance (efficiency and responsiveness) relationship. The research model was tested with partial least squares structural equation modeling (PLS-SEM) using a sample of 277 Spanish manufacturing firms with a minimum of 50 employees from 14 different sectors. The results show that SC collaboration and innovation levels significantly mediate relationships between Triple-A SC and operational performance. Additionally, we found that collaboration level plays a more important role in responsiveness than efficiency, while innovation level has similar effects on both performance dimensions. This work contributes to knowledge on the impact of Triple-A SC on operational performance and alerts managers to the need to strengthen their levels of collaboration with SC partners and innovation over their main competitors.