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dc.creatorHaan, Job A.C. dees
dc.creatorSacristán Díaz, Macarenaes
dc.date.accessioned2018-09-14T10:08:47Z
dc.date.available2018-09-14T10:08:47Z
dc.date.issued2016
dc.identifier.citationHaan, J.A.C.d. y Sacristán Díaz, M. (2016). Measuring performance at the supply chain level: the role of the chain director. Working Papers on Operations Management, 7 (1), 1-21.
dc.identifier.issn1989-9068es
dc.identifier.urihttps://hdl.handle.net/11441/78516
dc.description.abstractSupply chains lack their own across-the-board managers that can design and implement a performance measurement system (PMS), nor do they have an explicit overall strategy from which the PMS can be derived. The focus of this article is to develop a qualitative theoretical model on PM in supply chains to explore how to adopt PMS as a tool to implement collaboration and integration in chains. The exploratory nature of the research question determined our use of a multiple case study. Two focal firms in the agro-food sector from Spain and the Netherlands, serving a total of five different chains, illustrate the message of the model. The findings show when an attempt to implement a PMS at the supply chain level might be appropriate and effective (if a chain exists and has a director), and how the system’s content should be focused on what is needed to improve chain performance (with end customers’ demands as a starting point). The paper highlights the benefits obtained by the other partners if they comply with the best informed supply chain member in the development of the chain’s PMS, as well as how a PMS cannot be developed when none of the partners can be labelled as chain director.es
dc.formatapplication/pdfes
dc.language.isoenges
dc.publisherUniversitat Politècnica de Valènciaes
dc.relation.ispartofWorking Papers on Operations Management, 7 (1), 1-21.
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internacional*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectSupply Chain Managementes
dc.subjectExternal Integrationes
dc.subjectPerformance Measurementes
dc.subjectChain Directores
dc.subjectAgro-industryes
dc.titleMeasuring performance at the supply chain level: the role of the chain directores
dc.typeinfo:eu-repo/semantics/articlees
dcterms.identifierhttps://ror.org/03yxnpp24
dc.type.versioninfo:eu-repo/semantics/publishedVersiones
dc.rights.accessRightsinfo:eu-repo/semantics/openAccesses
dc.contributor.affiliationUniversidad de Sevilla. Departamento de Economía Financiera y Dirección de Operacioneses
dc.relation.publisherversionhttps://polipapers.upv.es/index.php/WPOM/article/view/5380/5780es
dc.identifier.doi10.4995/wpom.v7i1.5380es
idus.format.extent21es
dc.journaltitleWorking Papers on Operations Managementes
dc.publication.volumen7es
dc.publication.issue1es
dc.publication.initialPage1es
dc.publication.endPage21es

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