Autor: | Estrada Torres, Bedilia |
Departamento: | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos |
Fecha: | 2017 |
Publicado en: | SPLC 2017: 21st International Systems and Software Product Line Conference (2017), p 145-149 |
ISBN/ISSN: | 978-1-4503-5119-5 |
Tipo de documento: | Ponencia |
Resumen: |
The performance of business processes is evaluated and mon-
itored with the aim of identifying whether strategic and
operational goals are being achieved. Most approaches about
performance measurement have been de ned over traditional
highly repetitive and well-structured processes. However, cur-
rent organizational and business needs have encouraged the
appearance of customizable processes to manage collections
of process variants derived from a process, and loosely speci-
ed processes to manage non-repeatable and unpredictable
processes. However, current techniques of performance mea-
surement have not evolved to the same pace that business
processes, thus generating a gap between processes and the
measurement of their performance. The thesis introduced in
this paper, is focused on enhancing the performance mea-
surement of business processes by means of the improvement
of existing techniques for the de nition of process perfor-
mance indicators and their applicabil... [Ver más] |
Cita: | Estrada Torres, B. (2017). Improve Performance Management in Flexible Business Processes. En SPLC 2017: 21st International Systems and Software Product Line Conference (145-149), Sevilla, España: ACM. |
URI: http://hdl.handle.net/11441/65662
DOI: 10.1145/3109729.3109746
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