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Artículo
Electronic word-of-mouth communities from the perspective of social network analysis
(2014)
This paper is focused on the identification of influencers that can have an important impact over the decision-making of other users. For this purpose, a popular electronic word-of-mouth community like Ciao.com has been ...
Artículo
Analysis of activity in open-source communities using social network analysis techniques
(2014)
The success of an open-source software project is closely linked to the successful organization and development of the underlying virtual community. In particular, participation is the most important mechanism by which ...