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Artículo
Uncontrolled counter-knowledge: its effects onknowledge management corridors
(Taylor & Francis, 2019)
Disinformation and misconceptions based on unverified information (e.g., hoaxes, exaggera-tions, or gossip) is what is called“counter-knowledge”. Knowledge management corridorsestablish a framework for relationships between ...
Artículo
An explanatory and predictive PLS-SEM approach to the relationship between organizational culture,organizational performance and customer loyalty: The case of health clubs
(Emerald, 2018)
Purpose This study aims to analyze the impact and predictive capacity of organizational culture on both customer loyalty and organizational performance in health clubs using data from managers and customers of health ...