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Artículo
Uncontrolled counter-knowledge: its effects onknowledge management corridors
(Taylor & Francis, 2019)
Disinformation and misconceptions based on unverified information (e.g., hoaxes, exaggera-tions, or gossip) is what is called“counter-knowledge”. Knowledge management corridorsestablish a framework for relationships between ...
Artículo
Understanding relationship quality in hospitality services : A study based on text analytics and partial least squares
(Emerald, 2019)
Purpose – The purpose of this paper is to analyze the occurrence of terms to identify the relevant topics and then to investigate the area (based on topics) of hospitality services that is highly associated with ...