dc.creator | García Fernández, Jerónimo | es |
dc.creator | Gálvez Ruiz, Pablo | es |
dc.creator | Fernández Gavira, Jesús | es |
dc.creator | Vélez Colón, Luisa | es |
dc.date.accessioned | 2017-04-24T11:08:42Z | |
dc.date.available | 2017-04-24T11:08:42Z | |
dc.date.issued | 2016 | |
dc.identifier.citation | García Fernández, J., Gálvez Ruiz, P., Fernández Gavira, J. y Vélez Colón, L. (2016). A loyalty model according to membership longevity of low-cost fitness center: quality, value, satisfaction, and behavioral intention. Revista de Psicología del Deporte, 25 (3), 107-110. | |
dc.identifier.issn | 1132-239X | es |
dc.identifier.uri | http://hdl.handle.net/11441/58296 | |
dc.description.abstract | Client loyalty is crucial to fitness centers. Studies have analyzed the relationship between different subjective variables and consumer
behavior intentions in these types of sport services within fitness centers. Nevertheless, few are those who have studied the influence of such variables
on objective measures like membership longevity. For this reason, the objective of this study was to examine a loyalty model by means of the relationship
between perceived quality, satisfaction, and future intentions with regard to client loyalty. The study counted with 15820 client (8462 women and 7358
men) participants who answered an online questionnaire. A descriptive analysis, factorial confirmatory and multi-group analysis were conducted. The
findings demonstrate a valid and reliable model where relationships among the variables are positive and significant, with differences among the groups
according to the longevity of membership. | es |
dc.format | application/pdf | es |
dc.language.iso | eng | es |
dc.publisher | Universitat de les Illes Balears. Servei de Publicacions | es |
dc.relation.ispartof | Revista de Psicología del Deporte, 25 (3), 107-110. | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internacional | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | Perceived quality | es |
dc.subject | Perceived value | es |
dc.subject | Satisfaction | es |
dc.subject | Loyalty | es |
dc.subject | Fitness center | es |
dc.title | A loyalty model according to membership longevity of low-cost fitness center: quality, value, satisfaction, and behavioral intention | es |
dc.type | info:eu-repo/semantics/article | es |
dcterms.identifier | https://ror.org/03yxnpp24 | |
dc.type.version | info:eu-repo/semantics/submittedVersion | es |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | es |
dc.contributor.affiliation | Universidad de Sevilla. Departamento de Educación Física y Deporte | es |
dc.relation.publisherversion | http://www.rpd-online.com/article/view/v25-n3-garcia-fernandez-galvez-etal/Garcia_Fernandez_Galvezetal | es |
idus.format.extent | 4 p. | es |
dc.journaltitle | Revista de Psicología del Deporte | es |
dc.publication.volumen | 25 | es |
dc.publication.issue | 3 | es |
dc.publication.initialPage | 107 | es |
dc.publication.endPage | 110 | es |