dc.creator | Río Ortega, Adela del | es |
dc.creator | Resinas Arias de Reyna, Manuel | es |
dc.creator | Cabanillas Macías, Cristina | es |
dc.creator | Ruiz Cortés, Antonio | es |
dc.date.accessioned | 2015-04-17T11:02:40Z | |
dc.date.available | 2015-04-17T11:02:40Z | |
dc.date.issued | 2013 | es |
dc.identifier.issn | 0306-4379 | es |
dc.identifier.uri | http://hdl.handle.net/11441/24601 | |
dc.description.abstract | A key aspect in any process-oriented organisation is the evaluation of process
performance for the achievement of its strategic and operational goals.
Process Performance Indicators (PPIs) are a key asset to carry out this evaluation,
and, therefore, having an appropriate definition of these PPIs is crucial.
After a careful review of the literature related and a study of the current
picture in different real organisations, we conclude that there not exists any
proposal that allows to define PPIs in a way that is unambiguous and highly
expressive, understandable by technical and non-technical users and traceable
with the business process (BP). In addition, like other activities carried
out during the BP lifecycle, the management of PPIs is considered timeconsuming
and error-prone. Therefore, providing an automated support for
them is very appealing from a practical point of view.
In this paper, we propose the PPINOT metamodel, which allows such
an advanced definition of PPIs and is independent of the language used to
model the business process. Furthermore, we provide an automatic semantic
mapping from the metamodel to Description Logics (DLs) that allows the
implementation of design-time analysis operations in such a way that DLreasoners’ facilities can be leveraged. These operations provide information
that can assist process analysts in the definition and instrumentation of PPIs.
Finally, to validate the usefulness of our proposal, we have used the PPINOT
metamodel at the core of a software tool called the PPINOT tool suite and
we have applied it in several real scenarios. | eng |
dc.format | application/pdf | es |
dc.language.iso | eng | es |
dc.publisher | Elsevier | es |
dc.relation.ispartof | Information Systems, 38 (4), 470-490 | es |
dc.rights | Atribución-NoComercial-SinDerivadas 4.0 España | es |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0 | es |
dc.subject | Business Process Management | es |
dc.subject | Process Performance
Measurement | es |
dc.subject | Process Performance Indicators | es |
dc.subject | Automated Analysis | es |
dc.title | On the Definition and Design-Time Analysis of Process Performance Indicators | es |
dc.type | info:eu-repo/semantics/article | es |
dcterms.identifier | https://ror.org/03yxnpp24 | |
dc.type.version | info:eu-repo/semantics/acceptedVersion | |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | es |
dc.contributor.affiliation | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos | es |
dc.relation.publisherversion | http://dx.doi.org/10.1016/j.is.2012.11.004 | |
dc.identifier.doi | 10.1016/j.is.2012.11.004 | |
dc.identifier.idus | https://idus.us.es/xmlui/handle/11441/24601 | |