dc.creator | Cabello, Rafael | es |
dc.creator | Escalona Cuaresma, María José | es |
dc.creator | González Enríquez, José | es |
dc.date.accessioned | 2023-02-15T11:19:44Z | |
dc.date.available | 2023-02-15T11:19:44Z | |
dc.date.issued | 2020-09 | |
dc.identifier.citation | Cabello, R., Escalona Cuaresma, M.J. y González Enríquez, J. (2020). Beyond the Hype: RPA Horizon for Robot-Human Interaction. En BPM 2020: Blockchain and RPA Forum. 18th International Conference on Business Process Management. LNBIP 393 (185-199), Sevilla: Springer Nature Switzerland AG 2020. | |
dc.identifier.isbn | 978-3-030-58778-9 (impreso) | es |
dc.identifier.isbn | 978-3-030-58779-6 (online) | es |
dc.identifier.issn | 1865-1348 (impreso) | es |
dc.identifier.issn | 1865-1356 (online) | es |
dc.identifier.uri | https://hdl.handle.net/11441/142728 | |
dc.description.abstract | Medium and big organizations have embraced RPA in the last years bringing to light the high maturity of the technology. Current trends are towards including “human-in-the-loop” which promotes efficient ways for robot-human interaction. This is especially relevant since most real RPA projects require a collaboration between the human and the robot leading to hybrids approaches. The challenges that arise from this line can be addressed by both asynchronous (i.e., landing area or task queues where robots and humans share information) and synchronous
solutions (i.e., human digital augmentation where robots provide immediate support). This paper goes in deep elaborating in these two alternatives by setting the benefits, requirements, and future research lines which are envisioned through industrial experiences. In addition, this work exposes the role of process mining in this journey since it allows for the necessary efficiency in the process analysis, time-to-market reduction, and continuous improvement that this robot-human collaboration requires. | es |
dc.description.sponsorship | Ministerio de Economía y Competitividad TIN2016-76956-C3-2-R | es |
dc.description.sponsorship | Junta de Andalucía CEI-12-TIC021 | es |
dc.format | application/pdf | es |
dc.format.extent | 15 | es |
dc.language.iso | eng | es |
dc.publisher | Springer Nature Switzerland AG 2020 | es |
dc.relation.ispartof | BPM 2020: Blockchain and RPA Forum. 18th International Conference on Business Process Management. LNBIP 393 (2020), pp. 185-199. | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internacional | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | RPA | es |
dc.subject | Computer-human interaction | es |
dc.subject | Process mining | es |
dc.title | Beyond the Hype: RPA Horizon for Robot-Human Interaction | es |
dc.type | info:eu-repo/semantics/conferenceObject | es |
dcterms.identifier | https://ror.org/03yxnpp24 | |
dc.type.version | info:eu-repo/semantics/submittedVersion | es |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | es |
dc.contributor.affiliation | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos | es |
dc.relation.projectID | TIN2016-76956-C3-2-R | es |
dc.relation.projectID | CEI-12-TIC021 | es |
dc.relation.publisherversion | https://link.springer.com/chapter/10.1007/978-3-030-58779-6_13 | es |
dc.identifier.doi | 10.1007/978-3-030-58779-6_13 | es |
dc.publication.initialPage | 185 | es |
dc.publication.endPage | 199 | es |
dc.eventtitle | BPM 2020: Blockchain and RPA Forum. 18th International Conference on Business Process Management. LNBIP 393 | es |
dc.eventinstitution | Sevilla | es |
dc.contributor.funder | Ministerio de Economía y Competitividad (MINECO). España | es |
dc.contributor.funder | Junta de Andalucía | es |