Ponencia
Evaluating the Service Level Agreements of NDT under WS-Agreement: An Empirical Analysis
Autor/es | Palacios Gutiérrez, Marcos
Moreno, Laura Escalona Cuaresma, María José Ruiz Carreira, Mercedes |
Departamento | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos |
Fecha de publicación | 2012 |
Fecha de depósito | 2023-02-06 |
Publicado en |
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ISBN/ISSN | 978-989-8565-08-2 |
Resumen | Service-Level Agreements (SLA) is one of the well-known mechanisms to manage the services offered by a provider. In software engineering, it is usually taken as the starting point to define the collaboration between the ... Service-Level Agreements (SLA) is one of the well-known mechanisms to manage the services offered by a provider. In software engineering, it is usually taken as the starting point to define the collaboration between the development team and clients. More concretely, an SLA is a part of a service contract where the level of service is formally defined. In this document, both providers and clients purchase commitments that rule the working guidelines in a software project. However, despite its relevance, sometimes it is difficult or too subjective to assure that providers and clients are following SLA. This paper proposes a research approach based on the standard WS-Agreement and model-based paradigms that offers a mechanism for SLA testing and presents an initial evaluation of this approach in a Web methodology named NDT (Navigational Development Techniques). The paper refers to some practical experiences so as to evaluate the quality of the results, as well as introduces a new research line as a future work. |
Agencias financiadoras | Ministerio de Educación, Ciencia e Innovación (España) Junta de Andalucía |
Identificador del proyecto | TIN2010-20057-C03
TIC-5789 |
Cita | Palacios Gutiérrez, M., Moreno, L., Escalona Cuaresma, M.J. y Ruiz Carreira, M. (2012). Evaluating the Service Level Agreements of NDT under WS-Agreement: An Empirical Analysis. En WEBIST-2012: Proceedings of the 8th International Conference on Web Information Systems and Technologies (246-250), Oporto, Portugal: SciTePress. |
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