dc.creator | Toma, Ioan | es |
dc.creator | Fensel, Dieter | es |
dc.creator | Gagiu, Andreea-Elena | es |
dc.creator | Stavrakantonakis, Ioannis | es |
dc.creator | Fensel, Anna | es |
dc.creator | Leiter, Birgit | es |
dc.creator | Thalhammer, Andreas | es |
dc.creator | Larizgoitia, Iker | es |
dc.creator | García Rodríguez, José María | es |
dc.date.accessioned | 2022-12-09T10:16:06Z | |
dc.date.available | 2022-12-09T10:16:06Z | |
dc.date.issued | 2013 | |
dc.identifier.citation | Toma, I., Fensel, D., Gagiu, A., Stavrakantonakis, I., Fensel, A., Leiter, B.,...,García Rodríguez, J.M. (2013). Enabling Scalable Multi-channel Communication through Semantic Technologies. En IAT 2013: IEEE/WIC/ACM International Joint Conferences on Web Intelligence (WI) and Intelligent Agent Technologies (591-596), Atlanta, GA, USA: IEEE Computer Society. | |
dc.identifier.isbn | 978-0-7695-5145-6 | es |
dc.identifier.uri | https://hdl.handle.net/11441/140240 | |
dc.description.abstract | With the advance of the Web in the direction Social
Media the number of communication possibilities has
exponentially increased bringing new challenges and
opportunities for companies to build and shape their
reputation online as well as to engage and maintain the
relationships to their customers. In this paper we describe how
semantic technologies enable scalable, effective and efficient
on-line communication. We illustrate four different ways in
which semantics can be used for this purpose. First, we discuss
semantic analysis of communication items based on 'classical'
semantic, such as natural language processing. Second, we look
at semantics as a channel, viewing Linked Open Data
vocabularies not only as terminological assets but as
communication channels. Third, semantics provide the
methodologies and tools for content modeling by means of
ontologies. Finally, semantics through semantic matchmaking
enable semi-automatic assignment and distribution of content
to channels and vice-versa. | es |
dc.format | application/pdf | es |
dc.format.extent | 8 | es |
dc.language.iso | eng | es |
dc.publisher | IEEE Computer Society | es |
dc.relation.ispartof | IAT 2013: IEEE/WIC/ACM International Joint Conferences on Web Intelligence (WI) and Intelligent Agent Technologies (2013), pp. 591-596. | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internacional | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | Multi-channel communication | es |
dc.subject | Semantics | es |
dc.subject | Semantic technology | es |
dc.subject | Social media | es |
dc.title | Enabling Scalable Multi-channel Communication through Semantic Technologies | es |
dc.type | info:eu-repo/semantics/conferenceObject | es |
dcterms.identifier | https://ror.org/03yxnpp24 | |
dc.type.version | info:eu-repo/semantics/submittedVersion | es |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | es |
dc.contributor.affiliation | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos | es |
dc.relation.publisherversion | https://ieeexplore.ieee.org/document/6690070 | es |
dc.identifier.doi | 10.1109/WI-IAT.2013.82 | es |
dc.contributor.group | Universidad de Sevilla. TIC-205: Ingeniería del Software Aplicada | es |
dc.publication.initialPage | 591 | es |
dc.publication.endPage | 596 | es |
dc.eventtitle | IAT 2013: IEEE/WIC/ACM International Joint Conferences on Web Intelligence (WI) and Intelligent Agent Technologies | es |
dc.eventinstitution | Atlanta, GA, USA | es |
dc.relation.publicationplace | New York, USA | es |