Implementation of an Internal Quality Assurance System at Pablo de Olavide University of Seville: Improving Computer Science Students Skills

Abstract

This work describes how an internal quality assurance sys tem is deployed at Pablo de Olavide University of Seville, Spain, in order to follow up all the existing degrees among the faculties and schools, seven centers in total, and how the teaching-learning process is improved. In the first place, the quality management structure existing in all the centers and degrees of the university is described. Additionally, all the actions related to the quality and improvement of the degrees of a cen ter are reported. Unlike in other Universities, in the Pablo de Olavide University there is no specific procedure for monitoring degrees, but the strategic procedure PE04: Measurement, analysis and improvement of the Internal Quality Assurance System is used to carry out such a proce dure. Therefore, the procedure is detailed specifying the different phases it consists of and those responsible for each of them. Once this procedure has been implemented, the centers have a follow-up report for each of their degrees, which also includes an improvement plan to be developed during the next course. The case of the degree of Computer Science in Information Systems, included in the School of Engineering, is analyzed over time in order to show how the implementation of such a system improves the overall performance of students