Ponencia
Governance Knowledge Management and Decision Support Using Fuzzy Governance Maps
Autor/es | Pérez Álvarez, José Miguel
Gómez López, María Teresa Varela Vaca, Ángel Jesús Rosa Troyano, Francisco Fernando de la Martínez Gasca, Rafael |
Departamento | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos |
Fecha de publicación | 2016 |
Fecha de depósito | 2022-10-25 |
Publicado en |
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ISBN/ISSN | 978-3-319-58456-0 1865-1348 |
Resumen | Business process management systems incorporate the pos sibility of monitoring the behaviour of a company, by observing their
business process indicators. Depending on the process executed, and the
order of their ... Business process management systems incorporate the pos sibility of monitoring the behaviour of a company, by observing their business process indicators. Depending on the process executed, and the order of their performances, certain KPIs can be modified to render the company more competitive. This paper proposes the creation of a model based fuzzy logic that can represent the relation between KPIs and the business processes of the companies. The use of this graph enables busi ness experts to simulate the evolution of the business according to the decisions taken in the governance process, thereby helping in governance activities. |
Agencias financiadoras | Ministerio de Ciencia Y Tecnología (MCYT). España |
Identificador del proyecto | TIN2015-63502-C3-2-R |
Cita | Pérez Álvarez, J.M., Gómez López, M.T., Varela Vaca, Á.J., Rosa Troyano, F.F.d.l. y Martínez Gasca, R. (2016). Governance Knowledge Management and Decision Support Using Fuzzy Governance Maps. En BPM 2016: 14th International Workshop on Business Process Management (208-219), Rio de Janeiro, Brazil: Springer. |
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978-3-319-58457-7_16.pdf | 3.215Mb | [PDF] | Ver/ | |