dc.creator | Cabello Ruiz, Rafael | es |
dc.creator | Jiménez Ramírez, Andrés | es |
dc.creator | Escalona Cuaresma, María José | es |
dc.creator | González Enríquez, José | es |
dc.date.accessioned | 2022-06-15T07:51:58Z | |
dc.date.available | 2022-06-15T07:51:58Z | |
dc.date.issued | 2022 | |
dc.identifier.citation | Cabello Ruiz, R., Jiménez Ramírez, A., Escalona Cuaresma, M.J. y González Enríquez, J. (2022). Hybridizing humans and robots: An RPA horizon envisaged from the trenches. Computers in Industry, 138 (June 2022, art. nº 103615) | |
dc.identifier.issn | 0166-3615 | es |
dc.identifier.uri | https://hdl.handle.net/11441/134385 | |
dc.description.abstract | After the initial hype on RPA, companies have more realistic expectations of this technology. Its current
mature vision relegates the end-to-end robotic automation to a less suitable place and considers the
human-robot collaboration as the most natural way for automating robotic processes in real-world settings.
This hybrid RPA implies a vertical segmentation of process activities, i.e., some activities are conducted by
humans while robots do others. The literature lacks a general method that considers the technical aspect of
the solution, the psychological impact of the automation, and the governance mechanisms that a running
hybrid process requires. In this sense, this paper proposes an iterative method dealing with all these aspects
and results from a series of industrial experiences. Additionally, the paper deeply discusses the role of
process mining in this kind of method and how it can continuously boost its iterations. The initial validation
of the method in real-world processes reports substantial benefits in terms of efficiency | es |
dc.description.sponsorship | Ministerio de Ciencia, Innovación y Universidades PID2019-105455GB-C31 | es |
dc.description.sponsorship | Junta de Andalucía CEI-12-TIC021 | es |
dc.format | application/pdf | es |
dc.format.extent | 17 | es |
dc.language.iso | eng | es |
dc.publisher | Elsevier | es |
dc.relation.ispartof | Computers in Industry, 138 (June 2022, art. nº 103615) | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internacional | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | Robotic Process Automation | es |
dc.subject | Process mining | es |
dc.subject | Computer-human interaction | es |
dc.title | Hybridizing humans and robots: An RPA horizon envisaged from the trenches | es |
dc.type | info:eu-repo/semantics/article | es |
dcterms.identifier | https://ror.org/03yxnpp24 | |
dc.type.version | info:eu-repo/semantics/publishedVersion | es |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | es |
dc.contributor.affiliation | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos | es |
dc.relation.projectID | PID2019-105455GB-C31 | es |
dc.relation.projectID | CEI-12-TIC021 | es |
dc.relation.publisherversion | https://www.sciencedirect.com/science/article/pii/S0166361522000100?via%3Dihub | es |
dc.identifier.doi | 10.1016/j.compind.2022.103615 | es |
dc.contributor.group | Universidad de Sevilla. TIC021: Engineering and Science for Software Systems | es |
dc.journaltitle | Computers in Industry | es |
dc.publication.volumen | 138 | es |
dc.publication.issue | June 2022, art. nº 103615 | es |
dc.contributor.funder | Ministerio de Ciencia, Innovación y Universidades (MICINN). España | es |
dc.contributor.funder | Junta de Andalucía | es |