Artículo
Exogenous Shocks and Business Process Management: A Scholars’ Perspective on Challenges and Opportunities
Autor/es | Röglinger, Maximilian
Plattfaut, Ralf Borghoff, Vincent kerpedzhiev, Georgi Becker, Jörg Beverungen, Daniel Brocke, Jan Vom Looy, Amy Van Río Ortega, Adela del ![]() ![]() ![]() ![]() ![]() ![]() ![]() Rinderle-Ma, Stefanie Rosemann, Michael Santoro, Flavia María Trkman, Peter |
Departamento | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos |
Fecha de publicación | 2022 |
Fecha de depósito | 2022-03-22 |
Publicado en |
|
Resumen | Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, ... Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic. |
Cita | Röglinger, M., Plattfaut, R., Borghoff, V., kerpedzhiev, G., Becker, J., Beverungen, D.,...,Trkman, P. (2022). Exogenous Shocks and Business Process Management: A Scholars’ Perspective on Challenges and Opportunities. Business and Information Systems Engineering, February 2022 |
Ficheros | Tamaño | Formato | Ver | Descripción |
---|---|---|---|---|
Röglinger2022_Article_Exogenou ... | 769.5Kb | ![]() | Ver/ | |