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DemaBot: a tool to automatically generate decision-support chatbots

dc.creatorEstrada Torres, Bediliaes
dc.creatorRío Ortega, Adela deles
dc.creatorResinas Arias de Reyna, Manueles
dc.date.accessioned2022-03-16T11:39:13Z
dc.date.available2022-03-16T11:39:13Z
dc.date.issued2021
dc.identifier.citationEstrada Torres, B., Río Ortega, A.d. y Resinas Arias de Reyna, M. (2021). DemaBot: a tool to automatically generate decision-support chatbots. En BPM 2021: Best Dissertation Award, Doctoral Consortium, and Demonstration & Resources Track co-located with 19th International Conference on Business Process Management (141-145), Rome, Italy: CEUR Workshop Proceedings (CEUR-WS.org).
dc.identifier.issn1613-0073es
dc.identifier.urihttps://hdl.handle.net/11441/130866
dc.description.abstractThis article presents DemaBot: a low-code solution to create chatbots designed to automate decision making. Examples of these chatbots range from COVID-19 screening to first-line incident support, amongst others. Using DemaBot, the developer only needs to model the decision that the chatbot will automate using DMN and, optionally, customize the utterances that the chatbot will use to interact with the user. From this information, DemaBot generates automatically the complete set of components that implement a ready-to-use chatbot. Furthermore, it provides help to guide users during the conversation, and optimizes the conversation flow, being able to recognize several parameters in a single turn and asking only for those that are indispensable for the decision.es
dc.description.sponsorshipMinisterio de Ciencia e Innovación OPHELIA (RTI2018101204-B-C22)es
dc.description.sponsorshipJunta de Andalucía EKIPMENT-PLUS (P18-FR-2895)es
dc.formatapplication/pdfes
dc.format.extent5es
dc.language.isoenges
dc.publisherCEUR Workshop Proceedings (CEUR-WS.org)es
dc.relation.ispartofBPM 2021: Best Dissertation Award, Doctoral Consortium, and Demonstration & Resources Track co-located with 19th International Conference on Business Process Management (2021), pp. 141-145.
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internacional*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectDecisions-support chatbotes
dc.subjectDMNes
dc.subjectNatural language understandinges
dc.titleDemaBot: a tool to automatically generate decision-support chatbotses
dc.typeinfo:eu-repo/semantics/conferenceObjectes
dc.type.versioninfo:eu-repo/semantics/publishedVersiones
dc.rights.accessRightsinfo:eu-repo/semantics/openAccesses
dc.contributor.affiliationUniversidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticoses
dc.relation.projectIDOPHELIA RTI2018-101204-B-C22es
dc.relation.projectIDEKIPMENT-PLUS (P18-FR-2895)es
dc.relation.publisherversionhttp://ceur-ws.org/Vol-2973/es
dc.contributor.groupUniversidad de Sevilla. TIC205: Ingeniería del Software Aplicadaes
dc.publication.initialPage141es
dc.publication.endPage145es
dc.eventtitleBPM 2021: Best Dissertation Award, Doctoral Consortium, and Demonstration & Resources Track co-located with 19th International Conference on Business Process Managementes
dc.eventinstitutionRome, Italyes
dc.relation.publicationplaceAachen, Germanyes
dc.contributor.funderMinisterio de Ciencia e Innovación (MICIN). Españaes
dc.contributor.funderJunta de Andalucíaes

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