dc.creator | García Rodríguez, José María | es |
dc.creator | Martín Díaz, Octavio | es |
dc.creator | Fernández Montes, Pablo | es |
dc.creator | Müller Cejás, Carlos | es |
dc.creator | Ruiz Cortés, Antonio | es |
dc.date.accessioned | 2021-12-13T12:20:45Z | |
dc.date.available | 2021-12-13T12:20:45Z | |
dc.date.issued | 2021 | |
dc.identifier.citation | García Rodríguez, J.M., Martín Díaz, O., Fernández Montes, P., Müller Cejás, C. y Ruiz Cortés, A. (2021). A Flexible Billing Life Cycle for Cloud Services Using Augmented Customer Agreements. IEEE Access, 9, 44374-44389. | |
dc.identifier.issn | 2169-3536 | es |
dc.identifier.uri | https://hdl.handle.net/11441/128192 | |
dc.description.abstract | Cloud computing constant evolution requires dynamic adjustments to service pricing and
billing terms, considering provider infrastructures, customer requirements, and discount policies, among
others. In this context, Customer Agreements (CA) are used to regulate the service provision including,
among other information, the agreed service level in SLAs, pricing, and billing terms. Although many
existing proposals and industrial tools support the definition of pricing and billing of cloud services, there
is a lack in terms of customisation and automated monitoring tools integrated with the billing process. In
this article, we provide a flexible billing proposal supporting CA that considers not only SLA terms but also
customisable pricing and billing terms, possibly including compensations (i.e. discounts or overcharges)
that apply when specified conditions are met. In addition, we developed an automated monitoring and
analysis tool that we validate in a real-world industrial scenario. Moreover, we analyse and compare more
than 50 existing industrial tools with our proposal, highlighting the advantages of its rule-based approach. | es |
dc.description.sponsorship | Ministerio de Ciencia e Innovación HORATIO (RTI2018-101204–B–C21) | es |
dc.description.sponsorship | Junta de Andalucía APOLO (US-1264651) | es |
dc.description.sponsorship | Junta de Andalucía EKIPMENTPLUS (P18–FR–2895) | es |
dc.format | application/pdf | es |
dc.format.extent | 16 | es |
dc.language.iso | eng | es |
dc.publisher | IEEE Computer Society | es |
dc.relation.ispartof | IEEE Access, 9, 44374-44389. | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internacional | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | Billing | es |
dc.subject | Cloud services | es |
dc.subject | Customer agreements | es |
dc.subject | Monitoring | es |
dc.subject | Pricing | es |
dc.subject | Service level agreements | es |
dc.title | A Flexible Billing Life Cycle for Cloud Services Using Augmented Customer Agreements | es |
dc.type | info:eu-repo/semantics/article | es |
dcterms.identifier | https://ror.org/03yxnpp24 | |
dc.type.version | info:eu-repo/semantics/publishedVersion | es |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | es |
dc.contributor.affiliation | Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos | es |
dc.relation.projectID | HORATIO (RTI2018-101204-B-C21) | es |
dc.relation.projectID | APOLO (US-1264651) | es |
dc.relation.projectID | EKIPMENT-PLUS (P18-FR-2895) | es |
dc.relation.publisherversion | https://ieeexplore.ieee.org/document/9380134 | es |
dc.identifier.doi | 10.1109/ACCESS.2021.3066443 | es |
dc.contributor.group | Universidad de Sevilla. TIC205: Ingeniería del Software Aplicada | es |
dc.journaltitle | IEEE Access | es |
dc.publication.volumen | 9 | es |
dc.publication.initialPage | 44374 | es |
dc.publication.endPage | 44389 | es |
dc.contributor.funder | Ministerio de Ciencia e Innovación (MICIN). España | es |
dc.contributor.funder | Junta de Andalucía | es |