Artículo
A Training Intervention through a 360° Multisource Feedback Model
Autor/es | Sureda Demeulemeester, Elena
Chacón Moscoso, Salvador Sanduvete Chaves, Susana Sesé Abad, Alberto José |
Departamento | Universidad de Sevilla. Departamento de Psicología Experimental |
Fecha de publicación | 2021 |
Fecha de depósito | 2021-09-23 |
Publicado en |
|
Resumen | Physicians and other health sciences professionals need continuous training, not only in technical aspects of their activity but also in nontechnical, transversal competencies with a cost-efficient impact on the proper ... Physicians and other health sciences professionals need continuous training, not only in technical aspects of their activity but also in nontechnical, transversal competencies with a cost-efficient impact on the proper functioning of healthcare. The objective of this paper is to analyze the behavioral change among health professionals at a large public hospital following a training intervention on a set of core nontechnical competencies: Teamwork, Adaptability-Flexibility, Commitment-Engagement, Results Orientation, and Leadership Skills for Supervisors. The 360° Multisource Feedback (MSF) model was applied using three sources of information: supervisors, co-workers, and the workers themselves (self-assessment). A quasi-experimental pretest–post-test single-group design with two points in time was utilized. The training intervention improved the scores of only one of the trained competencies—the “Results Orientation” competency—although the scores were slightly inflated. Moreover, significant discrepancies were detected between the three sources, with supervisors awarding the highest scores. The magnitude of behavioral change was related to certain sociodemographic and organizational variables. The study was not immune to the ceiling effect, despite control measures aimed at avoiding it. The empirical evidence suggests that the 360° MSF model must be maintained over time to enhance and reinforce an evaluation culture for better patient care. |
Agencias financiadoras | Fondo Nacional de Desarrollo Científico y Tecnológico (FONDECYT). Chile Junta de Andalucía |
Identificador del proyecto | 1190945
US-1263096 |
Cita | Sureda Demeulemeester, E., Chacón Moscoso, S., Sanduvete Chaves, S. y Sesé Abad, A.J. (2021). A Training Intervention through a 360° Multisource Feedback Model. International Journal of Environmental Research and Public Health, 18 (17), Article 9137. |
Ficheros | Tamaño | Formato | Ver | Descripción |
---|---|---|---|---|
A Training Intervention.pdf | 598.8Kb | [PDF] | Ver/ | |