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Mostrando ítems 1-10 de 21
Artículo
Measuring Performance in Knowledge Intensive Processes
(ACM Digital Library, 2019)
Knowledge-Intensive Processes (KIPs) are processes whose execution is heavily dependent on knowledge workers performing various interconnected knowledge-intensive decision-making tasks. Among other characteristics, KIPs ...
Artículo
On the Definition and Design-Time Analysis of Process Performance Indicators
(Elsevier, 2013)
A key aspect in any process-oriented organisation is the evaluation of process performance for the achievement of its strategic and operational goals. Process Performance Indicators (PPIs) are a key asset to carry out ...
Artículo
Automated Validation of Compensable SLAs
(IEEE Computer Society, 2021)
A Service Level Agreement (SLA) regulates the provisioning of a service by defining a set of guarantees. Each guarantee sets a Service Level Objective (SLO) on some service metrics, and optionally a compensation that is ...
Informe
PPI Definition and Automated Design-Time Analysis (v 1.0) : Technical Report ISA–12–TR–02
(2012)
The measurement of process performance and its analysis is crucial for the consecution of strategic and operational goals in any process-oriented organisation. These activities, like other activities carried out during ...
Artículo
Using Templates and Linguistic Patterns to Define Process Performance Indicators
(Taylor & Francis, 2014)
Process performance management (PPM) aims at measuring, monitoring and analysing the performance of business processes (BPs), in order to check the achievement of strategic and operational goals and to support decision ...
Artículo
Run-time prediction of business process indicators using evolutionary decision rules
(Elsevier, 2017)
Predictive monitoring of business processes is a challenging topic of process mining which is concerned with the prediction of process indicators of running process instances. The main value of predictive monitoring is to ...
Artículo
Modeling Service Level Agreements with Linked USDL Agreement
(IEEE Computer Society, 2016)
Nowadays, service trading over the Web is gaining momentum. In this highly dynamic scenario, both providers and consumers need to formalize their contractual and legal relationship, creating service level agreements. ...
Artículo
A template-based approach for responsibility management in executable business processes
(Taylor and Francis, 2018)
Process-oriented organisations need to manage the different types of responsibilities their employees may have w.r.t. the activities involved in their business processes. Despite several approaches provide support ...
Artículo
Automated Analysis of Conflicts in WS-Agreement Documents
(IEEE, 2013)
WS–Agreement is one of the most widely used SLA specifications. An advantage of WS–Agreement over other agreement metamodels is that it allows one to define con4 ditional and optional term sets inside an agreement ...
Artículo
Context-Aware Process Performance Indicator Prediction
(IEEE Computer Society, 2020)
It is well-known that context impacts running instances of a process. Thus, defining and using contextual information may help to improve the predictive monitoring of business processes, which is one of the main challenges ...