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Artículo
On the Definition and Design-Time Analysis of Process Performance Indicators
(Elsevier, 2013)
A key aspect in any process-oriented organisation is the evaluation of process performance for the achievement of its strategic and operational goals. Process Performance Indicators (PPIs) are a key asset to carry out ...
Artículo
Specification and Automated Design-Time Analysis of the Business Process Human Resource Perspective
(Elsevier, 2015)
The human resource perspective of a business process is concerned with the relation between the activities of a process and the actors who take part in them. Unlike other process perspectives, such as control flow, for ...
Artículo
VISUAL PPINOT: A Graphical Notation for Process Performance Indicators
(Springer, 2017)
Process performance indicators (PPIs) allow the quantitative evaluation of business processes, providing essential information for decision making. It is common practice today that business processes and PPIs are ...