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Artículo
Measuring Performance in Knowledge Intensive Processes
(ACM Digital Library, 2019)
Knowledge-Intensive Processes (KIPs) are processes whose execution is heavily dependent on knowledge workers performing various interconnected knowledge-intensive decision-making tasks. Among other characteristics, KIPs ...
Artículo
On the Definition and Design-Time Analysis of Process Performance Indicators
(Elsevier, 2013)
A key aspect in any process-oriented organisation is the evaluation of process performance for the achievement of its strategic and operational goals. Process Performance Indicators (PPIs) are a key asset to carry out ...
Informe
PPI Definition and Automated Design-Time Analysis (v 1.0) : Technical Report ISA–12–TR–02
(2012)
The measurement of process performance and its analysis is crucial for the consecution of strategic and operational goals in any process-oriented organisation. These activities, like other activities carried out during ...
Artículo
Using Templates and Linguistic Patterns to Define Process Performance Indicators
(Taylor & Francis, 2014)
Process performance management (PPM) aims at measuring, monitoring and analysing the performance of business processes (BPs), in order to check the achievement of strategic and operational goals and to support decision ...
Artículo
Context-Aware Process Performance Indicator Prediction
(IEEE Computer Society, 2020)
It is well-known that context impacts running instances of a process. Thus, defining and using contextual information may help to improve the predictive monitoring of business processes, which is one of the main challenges ...
Artículo
Specification and Automated Design-Time Analysis of the Business Process Human Resource Perspective
(Elsevier, 2015)
The human resource perspective of a business process is concerned with the relation between the activities of a process and the actors who take part in them. Unlike other process perspectives, such as control flow, for ...
Artículo
Modeling Variability in the Performance Perspective of Business Processes
(IEEE Computer Society, 2021)
The modeling and management of business processes often leads to the definition of several variants of the same process. This variability can be reflected in different process perspectives such as control-flow, data, ...
Artículo
VISUAL PPINOT: A Graphical Notation for Process Performance Indicators
(Springer, 2017)
Process performance indicators (PPIs) allow the quantitative evaluation of business processes, providing essential information for decision making. It is common practice today that business processes and PPIs are ...