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Artículo
SLA‑aware operational efciency in AI‑enabled service chains: challenges ahead
(Springer, 2022-01-28)
Service providers compose services in service chains that require deep integration of core operational information systems across organizations. Additionally, advanced analytics inform data-driven decision-making in ...
Artículo
Automated Validation of Compensable SLAs
(IEEE Computer Society, 2021)
A Service Level Agreement (SLA) regulates the provisioning of a service by defining a set of guarantees. Each guarantee sets a Service Level Objective (SLO) on some service metrics, and optionally a compensation that is ...
Artículo
SLA-aware operational efficiency in AI-enabled service chains: challenges ahead
(Springer, 2022)
Service providers compose services in service chains that require deep integra tion of core operational information systems across organizations. Additionally, advanced analytics inform data-driven decision-making in ...
Artículo
Automated Analysis of Conflicts in WS-Agreement Documents
(IEEE, 2013)
WS–Agreement is one of the most widely used SLA specifications. An advantage of WS–Agreement over other agreement metamodels is that it allows one to define con4 ditional and optional term sets inside an agreement ...
Artículo
Specifying Compensations with WS-Agreement
(IEEE Computer Society, 2017)
During the last years the use of service level agreements (SLA) is rising uncontrollably to describe the rights and obligations of parties involved in service provisioning (typically the service consumer and the service ...
Artículo
Comprehensive Explanation of SLA Violations at Runtime
(IEEE, 2013)
Service Level Agreements (SLAs) establish the Quality of Service (QoS) agreed between service-based systems consumers and providers. Since the violation of such SLAs may involve penalties, quality assurance techniques ...
Informe
Experiences from building a WS–Agreement document analyzer tool (Including use cases in WS–Agreement and WSAg4People) v1.0 : Technical Report ISA-10-TR-03
(2010)
The WS–Agreement specification has gained a wide acceptance in the web services community as a means for establishing service level agreements between service providers and consumers. Although there are some implemen8 tations ...