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Artículo
Measuring Performance in Knowledge Intensive Processes
(ACM Digital Library, 2019)
Knowledge-Intensive Processes (KIPs) are processes whose execution is heavily dependent on knowledge workers performing various interconnected knowledge-intensive decision-making tasks. Among other characteristics, KIPs ...
Artículo
Specification and Automated Design-Time Analysis of the Business Process Human Resource Perspective
(Elsevier, 2015)
The human resource perspective of a business process is concerned with the relation between the activities of a process and the actors who take part in them. Unlike other process perspectives, such as control flow, for ...
Artículo
Modeling Variability in the Performance Perspective of Business Processes
(IEEE Computer Society, 2021)
The modeling and management of business processes often leads to the definition of several variants of the same process. This variability can be reflected in different process perspectives such as control-flow, data, ...
Artículo
VISUAL PPINOT: A Graphical Notation for Process Performance Indicators
(Springer, 2017)
Process performance indicators (PPIs) allow the quantitative evaluation of business processes, providing essential information for decision making. It is common practice today that business processes and PPIs are ...