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Ponencia
Linked USDL Agreement: Effectively Sharing Semantic Service Level Agreements on the Web
(IEEE Computer Society, 2015)
As the use of services available on the Web is becoming mainstream, contracts and legal aspects of the relationship between providers and consumers need to be formalized. However, current proposals to model service ...
Ponencia
A Service Level Agreement Driven Framework to Customise Cloud Service Billing
(Asociación de Ingeniería del Software y Tecnologías de Desarrollo de Software (SISTEDES), 2019)
Cloud service providers offer to their customers a variety of pricing policies, which range from the simple, yet widely used pay-as-you-go schema to complex discounted models. When executing the billing process, stakeholders ...
Artículo
Modeling Service Level Agreements with Linked USDL Agreement
(IEEE Computer Society, 2016)
Nowadays, service trading over the Web is gaining momentum. In this highly dynamic scenario, both providers and consumers need to formalize their contractual and legal relationship, creating service level agreements. ...
Artículo
Specifying Compensations with WS-Agreement
(IEEE Computer Society, 2017)
During the last years the use of service level agreements (SLA) is rising uncontrollably to describe the rights and obligations of parties involved in service provisioning (typically the service consumer and the service ...
Ponencia
A New Framework for Defining Realistic SLAs: An Evidence-Based Approach
(Springer, 2017)
In a changing and competitive business world, business processes are at the heart of modern organizations. In some cases, service level agreements (SLAs) are used to regulate how these business processes are provided. ...