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Ponencia
Towards Assessing Open Source Communities' Health using SOC Concepts
(Asociación de Ingeniería del Software y Tecnologías de Desarrollo de Software (SISTEDES), 2015)
Quality of an open source software ecosystem (OSS ecosystem) is key for different ecosystem actors such as contributors or adopters. In fact, the consideration of several quality aspects(e.g., activeness, visibility, ...
Ponencia
A New Framework for Defining Realistic SLAs: An Evidence-Based Approach
(Springer, 2017)
In a changing and competitive business world, business processes are at the heart of modern organizations. In some cases, service level agreements (SLAs) are used to regulate how these business processes are provided. ...